Review summary

RAC Mobile Mechanics is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Simon was great!

Simon was great, very professional and personable. A credit to the service.

P
Richard

Richard - ID 5009 turned up to within a few seconds of the expected time given by the app. He got straight to work and identified the problem. Very professional and informative. He did not carry the battery i needed, but he got the vehicle started so i could drive to local garage.

Great swift service

Great, professional service from George ID: 2376. Very knowledgeable and courteous

GM
Excellent customer service

Excellent customer service

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

Website

rac.co.uk

All reviews

1,000 total • Write a review

Showing 161 - 170 of 996 reviews
TJ
5 out of 5 stars

Thankyou really pleased with the…

Thankyou really pleased with the service Rescue came very quickly, started my car for me and advised me accordingly, Much appreciated

Date of experience: July 16, 2025

MA
5 out of 5 stars

RAC response blew me away.

The first time I have had reason to seek road side assistance and it blew me away. The response was very quick from sending the text to It was the technician John’s (1603) arrival. His people skills were fantastic, setting me at ease, looking after my safety, listening to my explanation of events before breakdown and resolving the problem quickly and efficiently, sending me back on my journey with a reassuring smile.

Date of experience: July 16, 2025

L
5 out of 5 stars

Andrew 3815 was an absolute gentleman…

Andrew 3815 was an absolute gentleman and a huge credit to the RAC a true old school patrol. Customer service provided by this gentleman was second to none. Please pass on my thanks a true credit to your company.

Date of experience: July 16, 2025

MM
5 out of 5 stars

great service

excellent and informative man sorted my car within minutes thank yiu

Date of experience: July 16, 2025

Jd
5 out of 5 stars

Faisal was super quick on to the scene…

Faisal was super quick on to the scene and we had the bike running again in under 10 minutes. I hope I never break down again but if I do I hope he’s the one to sort it!

Date of experience: July 16, 2025

MJ
5 out of 5 stars

george id 3407 was brill very helpful…

george id 3407 was brill very helpful once he fixed my car he followed me for 5 miles just to make sure everything was ok big shout out to george

Date of experience: July 16, 2025

MR
5 out of 5 stars

Paul (5004) arrived swiftly after I…

Paul (5004) arrived swiftly after I reported my breakdown, and the problem Was swiftly sorted and on my way to garage to get a perm repair

Date of experience: July 16, 2025

MP
5 out of 5 stars

Terence ID 2876 couldn't have been any…

Terence ID 2876 couldn't have been any more helpful than he was. I was a lady on her own, broken down in a layby awaiting help. Not all heros wear capes! So grateful to him for making me feel at ease and less stressed! Thank you!

Date of experience: July 16, 2025

Bg
5 out of 5 stars

I have been assisted by the patrol…

I have been assisted by the patrol named Charlie id:2420, he was lovely guy and very professional. He arrived in time and fixed the problem very promptly. He also offered me a bottle of water at the end, thank u charlie for all your help.

Date of experience: July 16, 2025

R

RW

US

5 out of 5 stars

Helpful and reassuring

Because of where we broke down - at the top of a slip road off the M5, we were priorised by the RAC. Tim arrived within about 40 minutes, and kept us informed of his ETA. He was able to diagnose an engine error code problem and run diagnostics to clear it. He then followed us to our destination (a mile or so away as luck would have it). He re-ran the diagnostics‘just in case’ to give us some peace of mind. We were eventually able to get home under our own steam. Tim was very helpful and reassuring. Thanks very much.

Date of experience: July 16, 2025

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