Simon was great!
Simon was great, very professional and personable. A credit to the service.
RAC Mobile Mechanics is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Simon was great, very professional and personable. A credit to the service.
Richard - ID 5009 turned up to within a few seconds of the expected time given by the app. He got straight to work and identified the problem. Very professional and informative. He did not carry the battery i needed, but he got the vehicle started so i could drive to local garage.
Great, professional service from George ID: 2376. Very knowledgeable and courteous
Excellent customer service
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Thankyou really pleased with the service Rescue came very quickly, started my car for me and advised me accordingly, Much appreciated
Date of experience: July 16, 2025
The first time I have had reason to seek road side assistance and it blew me away. The response was very quick from sending the text to It was the technician John’s (1603) arrival. His people skills were fantastic, setting me at ease, looking after my safety, listening to my explanation of events before breakdown and resolving the problem quickly and efficiently, sending me back on my journey with a reassuring smile.
Date of experience: July 16, 2025
excellent and informative man sorted my car within minutes thank yiu
Date of experience: July 16, 2025
Faisal was super quick on to the scene and we had the bike running again in under 10 minutes. I hope I never break down again but if I do I hope he’s the one to sort it!
Date of experience: July 16, 2025
george id 3407 was brill very helpful once he fixed my car he followed me for 5 miles just to make sure everything was ok big shout out to george
Date of experience: July 16, 2025
Paul (5004) arrived swiftly after I reported my breakdown, and the problem Was swiftly sorted and on my way to garage to get a perm repair
Date of experience: July 16, 2025
Terence ID 2876 couldn't have been any more helpful than he was. I was a lady on her own, broken down in a layby awaiting help. Not all heros wear capes! So grateful to him for making me feel at ease and less stressed! Thank you!
Date of experience: July 16, 2025
I have been assisted by the patrol named Charlie id:2420, he was lovely guy and very professional. He arrived in time and fixed the problem very promptly. He also offered me a bottle of water at the end, thank u charlie for all your help.
Date of experience: July 16, 2025
US
Because of where we broke down - at the top of a slip road off the M5, we were priorised by the RAC. Tim arrived within about 40 minutes, and kept us informed of his ETA. He was able to diagnose an engine error code problem and run diagnostics to clear it. He then followed us to our destination (a mile or so away as luck would have it). He re-ran the diagnostics‘just in case’ to give us some peace of mind. We were eventually able to get home under our own steam. Tim was very helpful and reassuring. Thanks very much.
Date of experience: July 16, 2025