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    HomeFood & BeveragesPure Pet Food Reviews

    Pure Pet Food

    4.562 out of 5 stars
    4.562 out of 5 stars
    4.6
    |Excellent|1,000 reviews

    TrustScore

    4.6
    4.562 out of 5 stars
    Excellent
    5 out of 5 stars
    833
    4 out of 5 stars
    54
    3 out of 5 stars
    26
    2 out of 5 stars
    16
    1 out of 5 stars
    71
    1,000 reviews in total

    Review summary

    Pure Pet Food is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

    ✨
    Based on reviews, created with AI

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    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    5 out of 5 stars
    5/5

    Fussy dog

    Our dog was a fussy eater but absolutely loves her Pure Pet Food. The website is excellent and is very easy to amend ord...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Excellent customer service

    Excellent customer service, second to none.

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Lucy simply loves her food now

    Lucy simply loves her food now. The variety of it is ideal for dogs that easily get bored of their food. We change them ...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Good product

    Good product and they are attentive to the customers requirements - both human and pet.

    0
    0
    🔥 High engagement

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    customer
    1 reviews
    6 months ago
    5 out of 5 stars

    Was a fussy eater, now sings for his dinner

    Fergus has always been a bit fussy about his food, but since switching to Pure, we had to buy him a slow feeder! He even tells us when it’s breakfast and tea time! I like the opportunity to change the delivery date if we have too much food or are running low!

    Helpful?
    Jackie
    1 reviews
    6 months ago
    1 out of 5 stars

    Not impressed

    Not impressed. For all their claimed support and care it amounts to nothing. I tried their food in good faith after seeing all their advertised guff but it made my elderly dog with Pancreatitis very ill. When I asked for a partial refund for unopened food they said no donate it to a charity! Also, I may have some to pay for my next delivery! They are clearly just rip off merchants just interested in getting subscriptions. Now offered a partial refund.

    Helpful?
    Alan Smith
    1 reviews
    6 months ago
    5 out of 5 stars

    Helpful and understanding

    Flexibility in ordering. Understanding that changing a dogs diet can take time. Helpful advice. Telephone contact about any issues. Free gift - my dog loves it.

    Helpful?
    Andrew Cochrane
    1 reviews
    6 months ago
    5 out of 5 stars

    Dog diet

    Must admit at first feeding my dog was problematic, but only with one particular flavour. But persevered, and she takes it without any problem. As another positive point her coat is more healthy looking, and her digestive tract is functioning normally.

    Helpful?
    Sue Portch
    1 reviews
    6 months ago
    5 out of 5 stars

    We started trying Eadie on Pure first…

    We started trying Eadie on Pure first but the other 2 loved it as well. Have been using for a while now and this is what I have found: Noticed a difference in their coats. They are really shining now No more Poos waiting for us in the morning! Eadie has stopped eating Edna’s poop! Vile creature lol They absolutely love this food

    Helpful?
    Amy
    1 reviews
    6 months ago
    5 out of 5 stars

    Brilliant product

    We are getting on so well with this food. My dog (Maltese cross) is super fussy with food and has turned her nose up to many known brands of food. This one she licks the bowl clean, on every feed! I was sceptical about trying it as it's so different to kibble. But honestly I'm glad we've switched her. Her p**s are much more solid and she seems to have a more settled tummy, often on other food brands she would get an upset stomach. So glad I have came across this product. We are nearly two months into our switch and have seen benefits.

    Helpful?
    Michael Moore
    1 reviews
    6 months ago
    5 out of 5 stars

    Monty ❤️ the food and it always…

    Monty ❤️ the food and it always delivered on time

    Helpful?

    TrustPilot Scam Exposed

    Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

    Read the analysis
    Mrs Bates
    1 reviews
    6 months ago
    5 out of 5 stars

    Excellent food for your pooch

    They are an excellent company, I have two Cavalier King Charles both female one is very good too feed one is difficult , but I would recommend the food for your pooch , and the quality of the company.

    Helpful?
    Fiona Follows
    1 reviews
    6 months ago
    5 out of 5 stars

    Happy healthy dogs Both dogs absolutely love all varieties…

    Both dogs absolutely love all varieties of pure. They are more lively and their coats are shiny and healthier looking.

    Helpful?
    SPM
    1 reviews
    6 months ago
    5 out of 5 stars

    Dogs both love their food

    Dogs both love their food, and have seen an improvement in both their furs, hoping continued use will see a reduction in skin problems of my older dog, if so hopefully less injections and vets bills!

    Helpful?
    Elizabeth Matthews
    1 reviews
    6 months ago
    5 out of 5 stars

    Amazing help

    Loved the idea of the food but unfortunately it wasn't wat l required with some lovely help from on line chat and they sorted my problem so we'll thank you much appreciated ever think c

    Helpful?
    Ash Price
    1 reviews
    6 months ago
    5 out of 5 stars

    Don't normally wrote reviews but feel…

    Don't normally wrote reviews but feel compelled to. First of all my dog loved the food. It's easy to mix to preference, high quality food and she looked and acted great on it. The main thing though is that the customer care/experience was amazing. Our dog sadly passed on last week and we just got food delivered the same day. We emailed to let them know of her passing and didn't even try to refund/return the food as we appreciate that it is specially mixed per dog. They emailed back within 10 mins, with condolences and told us they were refunding the full amount paid (£90) as they could see we had just had a delivery and told us to not worry about returning. Amazing, going that extra mile absolutely recommend.

    Helpful?
    Darryl
    1 reviews
    6 months ago
    3 out of 5 stars

    Herbert loves the food and he has…

    Herbert loves the food and he has maintained a really good condition since changing to it. His poops are more solid and regular which has been good. He is generally calmer and has started to sleep and settle around people which he has never done (springer spaniel). He has lost a little weight since moving to the prescribed amount and he always seems hungrier than he did on kibble so I do worry I am under feeding him at times.

    Helpful?
    thomblacklock
    1 reviews
    6 months ago
    4 out of 5 stars

    I feel for £73 there should be enough…

    I feel for £73 there should be enough food to last 1 full month, it’s over the double the price I paid for kibble and yes it’s better quality but prices everywhere are rocketing and dog food is a necessity not a luxury. I also hoped it would help my dogs itchy skin but no change with that, great delivery, easy to prep and store, just borderline too pricey.

    Helpful?
    Mark McInally
    1 reviews
    6 months ago
    5 out of 5 stars

    Easy and convenient

    Easy and convenient

    Helpful?
    Cathy Sengupta
    1 reviews
    6 months ago
    5 out of 5 stars

    Buster has been having reflux which was…

    Buster has been having reflux which was making him sick. It took a very experienced vet to realise what was going on. His treatment is ongoing and very successful. He has discovered a new appetite for Pure which I'd kept aside. He absolutely loves it now. ❤️

    Helpful?
    Derek Bain
    1 reviews
    6 months ago
    5 out of 5 stars

    Great customer service ad…

    Great customer service ad @nashtheretriever absolutely loves his food, licks it clean goes a walk and then goes back to double check he got every inch of it

    Helpful?
    Shirley Chamberlain
    1 reviews
    6 months ago
    5 out of 5 stars

    My dog loves pure food .At 19 she still…

    My dog loves pure food .At 19 she still has a great appetite and never leaves any in the bowl. Pure food has also meant that our little dog no longer gets reoccurring bouts of really bad colitis

    Helpful?
    Miss danielle opie
    1 reviews
    6 months ago
    5 out of 5 stars

    My two dogs love the food

    My two dogs love the food, I am so glad I made the switch. Both dogs are calmer and more content with my shepherd showing a lovely shiny coat. The convenience of pouches is amazing, easy to store and dispose of by recycling the empty pouches.I was a bit dubious, as thw food is freeze dried but I will never change now. The best reviewers are the doggos.

    Helpful?
    Nick L
    1 reviews
    6 months ago
    5 out of 5 stars

    Probably the best dog food company in the Uk

    Extremely good quality dog food and outstanding customer service. I have seen a remarkable difference in my dogs coat and the consistency of her poo. This is simply excellent quality dog food. I highly recommend giving Pure a go.

    Helpful?
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    Category

    Food & Beverages