CrowdTrust
CategoriesBlog
CrowdTrust

Experience AI-powered reviews and insights about businesses worldwide. Share your experiences and get personalized recommendations tailored to your needs.

About

  • About CrowdTrust
  • Community
  • Careers
  • Press
  • Blog

Support

  • Help Center
  • Guidelines
  • Contact Us
  • FAQs

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy
  • GDPR Compliance

Business

  • CrowdTrust for Business
  • Claim Your Profile
  • CrowdTrust API
  • Partnership

Newsletter

Stay updated with the latest reviews and trends

© 2025 TrustNew, Inc. All rights reserved.

SitemapAccessibility
    HomeFood & BeveragesPure Pet Food Reviews

    Pure Pet Food

    4.562 out of 5 stars
    4.562 out of 5 stars
    4.6
    |Excellent|1,000 reviews

    TrustScore

    4.6
    4.562 out of 5 stars
    Excellent
    5 out of 5 stars
    833
    4 out of 5 stars
    54
    3 out of 5 stars
    26
    2 out of 5 stars
    16
    1 out of 5 stars
    71
    1,000 reviews in total

    Review summary

    Pure Pet Food is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

    ✨
    Based on reviews, created with AI

    People also looked at

    1 / 2

    Webbox Pet Food

    webbox.co.uk

    2.04 out of 5 stars
    2.0 (72)

    Food

    www.food.com

    4.36 out of 5 stars
    4.4 (44)

    Heat Providers

    heatproviders.uk

    4.91 out of 5 stars
    4.9 (11)

    Wellness Pet Food

    wellnesspetfood.com

    2.45 out of 5 stars
    2.5 (11)

    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    5 out of 5 stars
    5/5

    Fussy dog

    Our dog was a fussy eater but absolutely loves her Pure Pet Food. The website is excellent and is very easy to amend ord...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Excellent customer service

    Excellent customer service, second to none.

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Lucy simply loves her food now

    Lucy simply loves her food now. The variety of it is ideal for dogs that easily get bored of their food. We change them ...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Good product

    Good product and they are attentive to the customers requirements - both human and pet.

    0
    0
    🔥 High engagement

    Want your best reviews featured?

    Premium pins get 15× more visibility and boost customer trust

    Filter by rating:
    James Macmillan
    1 reviews
    5 months ago
    5 out of 5 stars

    A wonderful helpful company

    A wonderful helpful company, my wee dog is the most fussy dog I have had in sixty years of keeping them, the company really treat you like part of your family and go above and beyond just being a company, I feel as if I am part of a family that are out to help you in every way they can. I am still being patient with my wee dog Suzie and will keep in touch with this wonderful company. May God Bless you and keep up your excellent work.

    Helpful?
    Michael Maguire
    1 reviews
    5 months ago
    5 out of 5 stars

    Pure is a good ethical business model

    Pure is a good ethical business model. It earns our respect out of honest interactions with its increasing number of customers. This whole experience so far has evolved from a short period of ill health for our 7 month old developing puppy to a safer, healthier future for him and peace of mind for us as canine parents. We cannot thank Pure Pet Foods enough. For being on our side and we're proud to make Teddy feel content as one of the Pure Pack. Woofingly excellent products. Try some yourself, it's been known. Even the Dragons Den panel enjoyed 😉 the recipe.

    Helpful?
    Mr Andy Muir
    1 reviews
    5 months ago
    5 out of 5 stars

    Order Change

    A prompt response as usual and also very helpful, thank you again

    Helpful?
    Samantha
    1 reviews
    5 months ago
    5 out of 5 stars

    Happy Cooper

    Copper loves the food- we mix it with dry biscuits. Do far he has enjoyed all the flavours we have tried. Ordering and making changes is easy.

    Helpful?
    Customer
    1 reviews
    5 months ago
    5 out of 5 stars

    Ralphi our tibetan terrier loves the pure food and assists with his delicate stomach.

    Ralphi our tibetan terrier loves the food from pure food and the special formula assists with his delicate stomach.

    Helpful?
    Dave Higgins
    1 reviews
    5 months ago
    5 out of 5 stars

    Pure’s probiotic is fantastic

    Hugo is till on his dried food and some meat but the Pure has given him a much better digestive system, he has always been a scavenger socks sweat bands charging cables to mention but a few, but since he has been on pure his stools are much drier and firm so I think its the pre biotic that is in Pure that does the job. If I stopped giving him Pure I think he would think he hadn’t had his dinner. His coat has been much nice as well.

    Helpful?
    Julie Harvey
    1 reviews
    5 months ago
    5 out of 5 stars

    You and your dog will not be disappointed

    We ordered Pure as the reviews and ethos of the product suited us and we hoped the food would be good for our dog. It was easy to order and the food arrived very quickly. The most important thing is Leo just loved the food right from the start. We introduced the food following the guidelines we were given. The amounts of food are just right and the scoops make it so very easy. Leo is full of life and very healthy. The vet at his annual check up could not be happier. We are very happy too!

    Helpful?

    TrustPilot Scam Exposed

    Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

    Read the analysis
    Mr Joseph Benei
    1 reviews
    5 months ago
    5 out of 5 stars

    1 year on Pure.

    Alfie and Cali have been on Pure for about a year now. Both are now at a healthy weight. Cali who is nearly eleven years old was getting a bit stiff but is no longer so and is now as lively and active as a much younger dog. Their food is always delivered on the day they say it will. Can’t recommend highly enough.

    Helpful?
    Sg
    1 reviews
    5 months ago
    5 out of 5 stars

    I love the fact the food comes in…

    I love the fact the food comes in manageable bag sizes, no more bulky bags sitting in cupboard. The food is amazing quality and our dogs both love it. I have found that even our fussy dog is now standing waiting for her meals which is lovely to see.

    Helpful?
    John Labno
    1 reviews
    5 months ago
    1 out of 5 stars

    What take my order back as my dog can’t…

    What take my order back as my dog can’t eat this product as he has gastrointestinal problems box has never been opened and they are telling me I can’t return item disgusting can’t be right as consumer rights avoid this company just emailed them now for another response

    Helpful?
    R.Poole
    1 reviews
    5 months ago
    5 out of 5 stars

    I couldn't speak more highly of this…

    I couldn't speak more highly of this company. First off, the website is very easy to navigate and use, the set up is pretty quick, items are easily added or taken off, and delivery times easily changed. When i did have any queries i found that the staff were very quick to help (actually calling me to discuss a problem rather than just emailing) and the help i received for a specific problem was superb. But best of all, and most importantly, my dogs (Greyhounds) absolutely love their new food. Neither of my dogs were problem eaters, but they never queued up at the kitchen door at feeding time either !!! Completely different behaviour being displayed - literally hopping from foot to foot waiting for their bowl to be put down and then every last bit is licked up with relish (and i'm writing this 6 weeks after changing to Pure, it's still happening at every meal time). I would highly recommend this company.

    Helpful?
    Lynsey Fisher
    1 reviews
    5 months ago
    5 out of 5 stars

    So far so good

    So far so good! He was a bit unsure before but now he loves it! We were worried about his poos as he transitioned but they're absolutely fine! Thank you 😘

    Helpful?
    Miss Katie E
    1 reviews
    5 months ago
    5 out of 5 stars

    Wish I put him on it sooner! Such a happier dog

    My dog is 12 years old and has been on Pure Food for just over 6months. Not only is he down in weight & healthier, but I get so many comments on his “soft coat” and asking what I feed him. His poops have also been a lot better! I wish I got him on this sooner. It’s also super easy to make & take away with us. Highly recommend for your doggie!

    Helpful?
    Linda Patmore
    1 reviews
    5 months ago
    5 out of 5 stars

    Bertie loves his plan and crossed over…

    Bertie loves his plan and crossed over from the first day

    Helpful?
    customer
    1 reviews
    5 months ago
    5 out of 5 stars

    My dogs are enjoying every meal

    My dogs are enjoying every meal, 👍🏻

    Helpful?
    Lindsay Green
    1 reviews
    5 months ago
    5 out of 5 stars

    My Trevor

    My Trevor is a chihuahua and a rescue dog. Since getting him he has always been a fussy eater. I was recommended Pure and thought I’m not wasting any more money as I have tried almost every dog food going, expensive and cheap but none I can say he enjoyed or ate. I was getting really stressed out as all he would eat was chicken and I was conscious he wasn’t getting a proper diet. Trevor would often go for days without eating. I thought I would give it one last shot and bought the Pure Chicken and I can honestly say it was the best thing I ever did for my Trevor. He now looks forward to his dinner and he appears to have more energy. His breath doesn’t smell half as bad and his stools are firm and regular. His coat look much healthier too. I’m a much happier mummy and Trevor is too. I would highly recommend you try Pure you won’t be disappointed and neither will your fur baby.

    Helpful?
    Jessica Nott
    1 reviews
    5 months ago
    5 out of 5 stars

    Hassle free app works well delivery…

    Hassle free app works well delivery always on time,and always can ask for earlier deliverys which are useful. If you have gone a little overboard with portions.

    Helpful?
    Jane Barker
    1 reviews
    5 months ago
    5 out of 5 stars

    I have no problem with tobys food he…

    I have no problem with tobys food he loves it as I have said many many times

    Helpful?
    Becky
    1 reviews
    5 months ago
    5 out of 5 stars

    Great website

    Great website, easy to use and great food

    Helpful?
    Sam Mather
    1 reviews
    5 months ago
    5 out of 5 stars

    I had a small issue with the email sent…

    I had a small issue with the email sent as I was awaiting my first order (couriers fault), which I went ahead and ordered now as I thought it was a error from me which £65 was taken from my account. Spoke to Dermot, it was all sorted within 15 mins, all cancelled, great service from him. Thank you!

    Helpful?
    Previous23242526272829Next

    The CrowdTrust Experience⭐

    Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

    Take a closer look

    Company information

    Unclaimed profile

    This profile hasn't been claimed by the business owner.

    ⭐
    Our guarantee

    We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.

    Category

    Food & Beverages