Review summary

PSA Finance UK Limited has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

PR

PAUL RICKARDS

5 out of 5 stars
I have been using PSA Financial…

I have been using PSA Financial Services Limited for two years now following a recommendation to seek advice on ameliorating all of my work pensions. Raividas Jay has met with me to undertake a review of my pension plans and the trends for each year as my financial circumstances might change occasionally. The meetings are informal and are geared towards securing the best outcome for me rather than anyone else so is truly independent of other interests which is great. I would highly recommend them as a company and for the support their staff provide.

DF

DECHATRETTE FREDERIC

1 out of 5 stars
Plus que lamentable refus de stellantis…

Plus que lamentable refus de stellantis de modifier une date de prélèvement pour le crédit voiture prélever le 31 le salaire est virer le 2 ou 3 donc découvert tout les mois 👎 malgré 3 appels et un courrier rien à faire je suspend le prélèvement et saisie le médiateur ce jour

FP

Fotojope P.

5 out of 5 stars
La experiencia perfecta

La experiencia perfecta, Pascal el vendedor de Carza, muy atento, me ha acompañado en mi primera experiencia con un Peugeot 2008 híbrido automático, de momento la experiencia genial.

MC

Ma Carmen Baquero

5 out of 5 stars
Todo genial

Lo mejor la atención de Jordi del concesionario Opel de Mataró. Sus explicaciones y seguimiento correctísimo. Acabo de comprar el coche así que espero todo siga bien.

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All reviews

317 total • Write a review

Showing 71 - 80 of 313 reviews
MM
5 out of 5 stars

Easy to speak to and quick to resolve…

Easy to speak to and quick to resolve my issue

Date of experience: December 5, 2022

hm
3 out of 5 stars

I inadvertently cancelled my direct…

I inadvertently cancelled my direct debit and requested it be set back up, the email I received was of no help to me, I could make no sense of it and got myself stressed worrying about the effect it would have on my credit if not resolved.corrected now.

Date of experience: December 5, 2022

sg
5 out of 5 stars

I have had no complaints at all and…

I have had no complaints at all and every time I call customer services there really helpful , if I get another car on finance I would %100 stay with you guys :)

Date of experience: December 5, 2022

CC
3 out of 5 stars

Settlement

I did not like receiving a default payment letter when the garage had actually settled the agreement in full! Made me feel very uncomfortable.

Date of experience: December 4, 2022

C
5 out of 5 stars

Amazing customer service from Arjay (?)…

Amazing customer service from Arjay (?) in the insurance renewals/leads department. Renewing insurance is not particularly exciting but he was a genuine delight to speak to.

Date of experience: November 30, 2022

PG
5 out of 5 stars

Really great service all the time

Really great service all the time from your lot, never had an issue in my 5 years of custom, would recommend and will use in the future.

Date of experience: November 30, 2022

J

JB

US

5 out of 5 stars

The staff were excellent and resolved…

The staff were excellent and resolved my issues

Date of experience: November 29, 2022

AH
5 out of 5 stars

Had no issues with the limited contact…

Had no issues with the limited contact I have had with PSA in the 3 1/2 years I had my agreement.

Date of experience: November 29, 2022

MA
4 out of 5 stars

Efficient but I had to ask Peugeot…

Efficient but I had to ask Peugeot regarding the end of my contracts

Date of experience: November 29, 2022

LS
5 out of 5 stars

Requested settlement figure which I…

Requested settlement figure which I received very quickly, no nonsense, no waiting.

Date of experience: November 29, 2022

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