Protic Air Conditioner Reviews

Impressed with their professionalism from start to finish. Clean installation, explained everything clearly, and followed up to make sure we were satisfied. Will definitely use them again.

We've been using Protic for our quarterly maintenance for two years now. They're always punctual and thorough with their inspections. The preventive maintenance has definitely helped avoid major breakdowns. Only minor complaint is that they could be more flexible with scheduling times.

Professional team and quality work. Very satisfied with the installation.

The service tech really knew his stuff and took time to explain what was wrong with our system. Appreciated the honest assessment and fair quote. Work was completed as promised and the AC is running better than it has in years.

Protic did a good job servicing our commercial HVAC system. The technician was knowledgeable and fixed the issue quickly. However, their rates are definitely on the higher side compared to other companies I've used. The quality of work justifies most of the cost, but it's something to consider if you're budget-conscious.

Called them for an emergency repair and they came out the same day. Fixed our AC unit fast and it's been working great since.

Had Protic install a new AC system in my office building last month. The technicians were professional, arrived on time, and completed the job efficiently. The unit has been running perfectly and our energy bills have actually decreased. Highly recommend their services.

The team did quality work installing our new system. Everything functions perfectly and they cleaned up nicely afterward. The only issue was they arrived about an hour late without much notice, which threw off our schedule a bit.

Got the job done but nothing exceptional. Fair pricing and competent technicians.

The installation was done well and the AC works fine, but there were some communication issues during scheduling. Had to call multiple times to confirm the appointment. The actual work was professional though, so overall it was okay.

Our AC went out during a heatwave and Protic came to the rescue. They diagnosed the problem quickly and had the parts needed to fix it right away. Excellent communication throughout the process and very reasonable pricing for emergency service. These guys really saved the day.

While the technical work was adequate, the customer service left much to be desired. Took forever to get someone on the phone and the office staff seemed disorganized. The repair worked but the overall experience was frustrating.