Review summary

Private Internet Access receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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A

AB

5 out of 5 stars
Reliable service with excellent OS support

Zero problems and even has a client for my Pi.

NR

Nathan Reddig

5 out of 5 stars
Always spot on with their locations and…

Always spot on with their locations and obfuscation's. The only wish I had was for better tunnels when torrenting. This is still a 5 star service though.

PM

Paul Mackaness

5 out of 5 stars
Everything as advertised is provided

Everything as advertised is provided. A good service with on hand advice readily available.

JD

John Delso

5 out of 5 stars
GREAT SERVICE AND PRODUCT !!!!

GREAT SERVICE AND PRODUCT !!!!

Company details

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All reviews

1,000 total • Write a review

Showing 971 - 980 of 996 reviews
MM
4 out of 5 stars

Good VPN, long time user

I've been using PIA for years. At first I had lots of problems running on an old PC, I mean old like a Pentium. As soon as I moved to an i5, it worked great, happy ever since. So just be aware that there is some CPU overhead if you are running on ancient hardware. I also use it on Android and the problem is, PIA can't autostart, causing complications for use on Android TV boxes. This may be Google's deficiency, not PIA, but still I am docking them a star for not being able to solve it. Otherwise the VPN is reliable and the performance seems good though I have no objective measurements.

Date of experience: October 10, 2023

VC
5 out of 5 stars

Perfect VPN

Hi. As a VPN expert. Here is my honest review regarding PIA. You can use it in some countries where they have heavy restrictions regarding openvpn protocol(Tested by me in some countries in Asia. If you use they VPN over router you will get one IP address and this won't change even if you disconnect or connect the configuration. This thing is very useful and helpful. As for the speed of this VPN it's really fast. I totally recommend this VPN.

Date of experience: October 9, 2023

AB
5 out of 5 stars

I've tried many different VPNs and PIA…

I've tried many different VPNs and PIA is by far the best

Date of experience: October 9, 2023

M
3 out of 5 stars

Déçue par le manque de communication. abonnement était à échéance il y a…

Mon abonnement était à échéance il y a peu, aucun reminder et/ou proposition de réabonnement, je ne l'utilise que sporadiquement, donc je me retrouve sans et j'en suis décontenancée. Sur mon compte, ils me proposent un nouvel abonnement de 3 ans à un prix, certes attractif mais pareil à ce qu'on retrouve sur le net. Cyberghost était nettement plus communicatif, je suis déçue et j'attendrai les promos BF d'autres providers.

Date of experience: October 6, 2023

K
5 out of 5 stars

Perspectives untold

Being able to access content as a local as easy as it would have been, at speed.

Date of experience: October 6, 2023

CF
5 out of 5 stars

Easy to use and when I had questions

Easy to use and when I had questions, the assistant was extremely understanding and helpful.

Date of experience: October 5, 2023

LM
5 out of 5 stars

This is the VPN for you.

With so many VPN services out there the choice can be overwhelming. I so glad this one was recommended to me. It works fantastically on my desktop, laptop, iPhone and iPad. I highly recommend PIA for anyone looking for a VPN provider.

Date of experience: October 5, 2023

J
5 out of 5 stars

Not expensive

Not expensive, does the job. What's not to like?

Date of experience: October 5, 2023

AA
4 out of 5 stars

Fast and reliable

Fast and reliable. If PIA could introduce adblocker and antitracker at the VPN level, it would be great.

Date of experience: October 5, 2023

R
5 out of 5 stars

Solid VPN for a good price

Easy to use VPN that has solid encryption algorithms, multihop to spoof streaming services for georestricted content and so far seems like a fast connection. I haven't played online games with it yet but I don't think it will impact my connection and will definitely prevent players from ddosing me during a tournament.

Date of experience: October 5, 2023

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