Review summary

Private Internet Access receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

A
Reliable service with excellent OS support

Zero problems and even has a client for my Pi.

Always spot on with their locations and…

Always spot on with their locations and obfuscation's. The only wish I had was for better tunnels when torrenting. This is still a 5 star service though.

Everything as advertised is provided

Everything as advertised is provided. A good service with on hand advice readily available.

JD
GREAT SERVICE AND PRODUCT !!!!

GREAT SERVICE AND PRODUCT !!!!

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All reviews

1,000 total • Write a review

Showing 891 - 900 of 996 reviews
MN
5 out of 5 stars

Excellent, easy-to-use VPN.

I was looking for a decent, cheap VPN and PIA came up as one of the top choices. I'm not very savvy when it comes to setting up these things, but it was very simple and user-friendly to install and after a little playing around, it was up and working almost immediately. I highly recommend this product.

Date of experience: November 19, 2023

CC
5 out of 5 stars

Years long customer

I’ve had PIA for VPN services for years. Plenty of connection options and very easy to use from the website and the app. Highly recommend!

Date of experience: November 19, 2023

GM
5 out of 5 stars

Best and simple !

Best and simple !

Date of experience: November 17, 2023

GD
4 out of 5 stars

Awesome VPN

It just works, and is so simple to configure and setup. I’ve given it 4/5, just for having to enter the odd captcha on some sites here and there.

Date of experience: November 17, 2023

A
5 out of 5 stars

Product was not for me, but very kind support and refunded without any hassle

I came from another VPN for iOS that I cancelled due to the pricing. I found a very nice offer for PIA VPN, and had read good reviews about it. I have nothing to complain about their desktop integration but I think I had a different idea of how it would work on iOS. So I decided to cancel and request a refund after a few days. Their support kindly asked for some details about my decision and my order number which I then gave them. Not less than 10 minutes after, my request was processed and they thanked me for my feedback.

Date of experience: November 16, 2023

PM
5 out of 5 stars

Perfect for using at home.

Perfect for using at home.

Date of experience: November 15, 2023

BD
5 out of 5 stars

Dedicated IP; Able to Access Programming in Countries that Block Generic IP Addresses

I have been able to not only watch programming in other countries like most VPN's offer, but with PIA's ability to dedicate a personal server in a country of my choosing I am able to watch one of my favourite television programmes on a streaming platform that otherwise would not allow a generic VPN to access. PIA has been a godsend.

Date of experience: November 15, 2023

JS
5 out of 5 stars

I always trust Elon Musk's…

I always trust Elon Musk's recommendations. He has been a guiding light for a safer, more secure technological journey.

Date of experience: November 14, 2023

TM
5 out of 5 stars

pc & online security

excellent security properties lets me know i can go online with the backing of this great package, and its so easy to set up.

Date of experience: November 14, 2023

th
5 out of 5 stars

PIA delivers Consistency in Great throughput and stability.

Consistency in the browsing experience has now become an expectation with PIA for me, going on my 5+ year with them. A great number of locations are also a +++ factor for me. Anon.

Date of experience: November 14, 2023

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