Reliable service with excellent OS support
Zero problems and even has a client for my Pi.
4.3
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Review summary
Private Internet Access receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Always spot on with their locations and…
Always spot on with their locations and obfuscation's. The only wish I had was for better tunnels when torrenting. This is still a 5 star service though.
Everything as advertised is provided
Everything as advertised is provided. A good service with on hand advice readily available.
GREAT SERVICE AND PRODUCT !!!!
GREAT SERVICE AND PRODUCT !!!!
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
privateinternetaccess.com
All reviews
1,000 total • Write a review
Showing 31 - 40 of 996 reviews
EJ
PIA-Private Internet Access
The experience was great because the product works great. Best VPN out, among the top 3 of all times. Maybe even taking the position as the number 1 Spot!
Date of experience: July 1, 2025
MB
No complaints
Does what it is supposed to without problems!!!
Date of experience: June 29, 2025
SC
Adrian M - Customer Service All Star
Adrian M. provided excellent customer service. They were able to quickly assess and resolve the issue.
Date of experience: June 29, 2025
M
Mike
US
It had been working fine for months
It had been working fine for months. Now, in Europe, it has been intermittent and, oddly, I am getting massive amounts of spam like never before, even with it running everytime I'm on the computer. I wonder if others are having the same problem. Has PIA sold out and allowing others to decrypt or ???
Date of experience: June 28, 2025
R
RT
US
Support Team just ignores you. I hope they're healthy.
I requested aid regarding a geolocation block, to a site I had access before. This site made a full rebrand and makeup to their website and after I personally performed an extremely extensive and thorough troubleshooting, decided to reach them. They misread either the subject or the body of my email, as they tried to help just by telling me I should connect to this other vpn access point to a different website, non of them the country I stated in both the subject and body of the email... I mentioned this on a follow up email 4 days ago... 3 days ago... 2 days ago... and yesterday. Yep, non existent customer service. Perhaps this Marius from the support team has died in front of the computer, about to click "send" with the right way to fix the issue, and here I was, selfish of me, thinking they are just bad at their customer service and that I was never going to renew their service when the time comes. I am such a bad person. Pray for Marius from the support team.
Date of experience: June 28, 2025
R
Rob
US
Streaming content issue's Resolved
after purchasing Pia i wanted to use it for Streaming content as this was the selling point for me but after many days of trying to access different content on a few sites and being blocked many times i thought enough was enough and i would get a refund and switch to someone else... After searching Pia on how to claim a refund (within 30 days as advertised )i came across the Bot A.i Assistant so i thought i would give it ago but this was unable to help but it offered to transfer me to an Adviser Marius who within mins had me up and running and also advised me on using another browser to stop tracking which was a bonus.. All in all this problem was fastly resolved and i didn't have to cancel which i didn't want to do anyway after being pointed to this company via YouTube content creators
Date of experience: June 28, 2025
KD
Timely help
I was having difficulty with a few things that I could not understand but when I began a chat with someone, he explained things to me in a way that I could understand and when things weren't working, he told me what to do to make them work and then they did! Later, I saw something else that I didn't understand so I sent a request for help and the answer came so quickly and now everything is just great!
Date of experience: June 24, 2025
FH
Dependable and fast connections
Dependable and fast connections
Date of experience: June 24, 2025
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