Review summary

Private Internet Access receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

A
Reliable service with excellent OS support

Zero problems and even has a client for my Pi.

Always spot on with their locations and…

Always spot on with their locations and obfuscation's. The only wish I had was for better tunnels when torrenting. This is still a 5 star service though.

Everything as advertised is provided

Everything as advertised is provided. A good service with on hand advice readily available.

JD
GREAT SERVICE AND PRODUCT !!!!

GREAT SERVICE AND PRODUCT !!!!

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All reviews

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Showing 21 - 30 of 996 reviews
MJ
5 out of 5 stars

PIA is the best.

PIA is the best. Easy to install and use with a lot of configurable options to make the VPN more robust. Love the data retention policy too, best there is I believe

Date of experience: July 6, 2025

XA
5 out of 5 stars

It's wonderful 😊

It's wonderful 😊

Date of experience: July 6, 2025

OL
4 out of 5 stars

utilisé depuis plusieurs années (8 ans ?)

utilisé depuis plusieurs années sous différents OS. essentiellement pour la sécurité et en voyage afin de pouvoir accéder à des sites dont le positionnement géographique est important. et je voyage 6 mois par an, c'est donc essentiel pour moi. parfois des problèmes avec des vérifications de mon ''humanité'' (je ne suis pas un robot !). et aussi certains sites français qui bloquent l'accès lorsqu'ils repèrent un VPN (sites en .gouv par exemple). utilisé sous Linux et Android (mais aussi il y a quelques années sous MacOS, IOS et Windows).

Date of experience: July 5, 2025

TH
5 out of 5 stars

reliable cheap and just awesome

all around great and reliable software

Date of experience: July 5, 2025

BP
3 out of 5 stars

Network stability

While options of servers are a lot, stability and disconnectio issues are also lot. Frequent network droppages are happenning. need to work on stability.

Date of experience: July 5, 2025

AO
5 out of 5 stars

I think PIA is great!

I think PIA is great! I've used other VPNs, but this is definitely my favorite. And their customer service is excellent and super responsive!

Date of experience: July 4, 2025

j
5 out of 5 stars

Been with PIA since 2011

Been with PIA since 2011, not long after they started. Have never had a problem period.

Date of experience: July 4, 2025

C
5 out of 5 stars

Works great so far

Coming from Surfshark, admittedly there appears to be little difference between the two companies thus far but my speeds and connection has been good. The UI is a little underwhelming but it is small enough to not be distracting. Install was easy and it doesn't seem to be bogging down my system at all, regardless if the VPN is being used or not. 5 stars until I have an issue!

Date of experience: July 2, 2025

ST
4 out of 5 stars

This website are gorgeous

"This website are used to sirious situation they are very helpfully ☺️.

Date of experience: July 2, 2025

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