Jessica Gibson was very quick andβ¦
Jessica Gibson was very quick and efficient, good work.
4.8
Excellent
999 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
π
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Prime Property Management is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.
β¨
Based on reviews, created with AISee what reviewers are saying
β¦Kelsey Park Mansion Project managed by Leigh Parker
Leigh Parker has been handling a number of interlinked projects for Kelsy Park Mansion. Her management of the contractors and process has been very efficient and effective including overcoming problems. She has been prompt and responsive and communicated clearly and in a timely manner. Excellent work all round
I recently reached out for assistanceβ¦
I recently reached out for assistance with a fob replacement, and Emily Forbes picked up my enquiry. She was quick to respond, professional throughout, and made the process clear and smooth. I truly felt heard and well taken care of. Thank you!
Management pack experience
I received my management pack quickly and comprehensively. Jessica Gibson was a great help.
Company details
Information provided by various external sources
No description available yet.
Contact info
π
Website
primepm.co.uk
All reviews
999 total β’ Write a review
Showing 661 - 670 of 995 reviews
J
Jess
US
Impressive Team and Company!
I am so impressed by PPM. Specially Naomi Barton. The care and practivity that has been taken since managing our property has been a first experience to me. Naomi has been so helpful and supportive and constantly looking to improve things. Having experienced some real difficulty in the past, I am pleased to say I feel fully looked after. Thank you Naomi - nothing is ever too much to ask.
Date of experience: August 16, 2023
MB
Excellent Service Natalie Peck
Just had a conversation with Natalie Peck who is informative and thorough. She has excellent knowledge of my building and block management knowledge generally. A rare breed and hugely valuable.
Date of experience: August 15, 2023
AT
Outstanding service charged resolved favourably
I had an issue with outstanding service charges which would have resulted in quite a bit of expense at short notice. Kutenda Bere of the Accounts department was very helpful in reaching a payment arrangement that help spread the cost and reduce the burden of paying out a large sum in one go. The service is very much appreciated.
Date of experience: August 10, 2023
P
Paul
US
Anita
Anita was very helpful when aiding us in obtaining a parking permit for our tenant. The tenant informed us that they were fined for parking their car in the parking lot and Anita took quick action to reach out to the parking control company and get the PCN cancelled.
Date of experience: August 10, 2023
DD
Thanks Samantha
Samantha Hook helped me with breaking down our service charge amount in easy monthly options with a quick turnaround time. Great efficiency and superb customer service. Thanks ππ»
Date of experience: August 9, 2023
AG
Super efficient
Super efficient, fast email replies and resolution of problem.
Date of experience: August 9, 2023
FL
Prompt response by Samatha Hook
I sent a message to the general customer service email of Prime Property Management today regarding my payment was made. I got the response from Samatha Hook of their Accounts department responsed to my message within 15 minutes which provided exactly the information I was looking for. Just want to appreciate to their 5 stars customer services. Franky
Date of experience: August 9, 2023
L
Luke
US
Professional and meticulous throughout
Professional and meticulous throughout. I contacted Prime in order to obtain a license to alter for our property. It was something I had no experience with before but Anna, from the Prime legal team, was able to help with exactly what I needed. It took a while to get everything in order but Anna was patient and replied promptly to any questions. I now feel confident I have everything in order to be able to make the alterations to our flat. Thank you!
Date of experience: August 8, 2023
FS
Prime Property Management Company
Prime Properties is a very efficient company .But what makes it efficient are people like Anita who respond to calls with Kindness,efficienly and speedily to help.
Date of experience: August 7, 2023
The CrowdTrust Experienceβ
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.