Review summary

Prime Property Management is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.

Based on reviews, created with AI

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Jessica Gibson was very quick and…

Jessica Gibson was very quick and efficient, good work.

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…Kelsey Park Mansion Project managed by Leigh Parker

Leigh Parker has been handling a number of interlinked projects for Kelsy Park Mansion. Her management of the contractors and process has been very efficient and effective including overcoming problems. She has been prompt and responsive and communicated clearly and in a timely manner. Excellent work all round

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I recently reached out for assistance…

I recently reached out for assistance with a fob replacement, and Emily Forbes picked up my enquiry. She was quick to respond, professional throughout, and made the process clear and smooth. I truly felt heard and well taken care of. Thank you!

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Management pack experience

I received my management pack quickly and comprehensively. Jessica Gibson was a great help.

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All reviews

999 total • Write a review

Showing 631 - 640 of 995 reviews
HT

Anita showed knowledge and competence in area of her work. It's refreshing to have received this level of service. Most times I am left frustrated by other companies.

Anita responded to my request, exceptionally quick and professionally.

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Cm

Grace Rogers Property Manager

I am the owner and landlord of a flat in Beckenham, 51 Albermarle. Grace Rogers is Managing the property on behalf of the leaseholders. Since she has been involved, I have nothing but high praise for her Stella work. With prompt replies to emails, with very clear and sometimes long explanations in detail. I much appreciate the time this must take. Moreover, I have no idea how she manages to handle all the very different owners with their own personal agendas and personalities. This is not an easy job to balance; she is superb at doing this. Not many people can do this kind of job and stay calm and professional.

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OO

Customer Service Was Brilliant

I was attended to by a lovely person, Anita, who helped me resolve my issues quickly and efficiently.

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RG

I very much enjoy working with Prime

I very much enjoy working with Prime. They are an extremely proactive company who usually achieve desired outcomes expediently. However, occasionally an issue requires their legal team to get involved. Anna Nicolaou, one of the Prime Legal team, recently worked tirelessly to successfully resolve two such issues. I unreservedly recommend Prime for piece of mind when dealing with all property related matters.

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AC

Prime Property

I have been Dealing with Fergus Dalton as my account manager from Prime Property for the past few months Fergus has been really helpful when I have had a issue that has needed to be resolved, nothing was ever to much trouble for him. Great Company and hopeful that we will work together again in the Future.

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L

Fergus Dalton…

Fergus Dalton was very helpful and efficient with my concerns I recently had at the development. I currently reside in Watford and was appreciative of his kindness and communication and professionalism. I would recommend him and Prime PM

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RM

Prompt and friendly advice from Anita.

I emailed about a query about my service charge over the weekend. Received a prompt and very friendly reply from Anita Sloan, early on Monday morning. The query was resolved efficiently and quickly and put my mind at ease.

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B

Great experience with Naomi Barton

We had a great experience communicating with Naomi and super happy with the service. There was an issue in the building where we live and contacted her directly. She was super responsive and quickly arranged the fix which has made a huge difference:) thanks so much again

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v

I'm tenant of Prime Property Care for…

I'm tenant of Prime Property Care for two years now, and wanted to recommend their services. The team of trustworthy professionals, very promt in responding to enquiries and solving any maintenance issues. The property is in good condition, check-up for gas, electric instalation are being performed on a regular basis. I find this company totally professional and very good at communications. Thank you.

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X

Thanks Anita

I contacted Prime Property to get copies of information the Snr Property Manager was not that helpful, however when I called Prime Anita answered the phone and was very helpful and was able to assist me. Four star review as Snr property manager was not helpful.

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