This is the first time that I have used a remote legal service through the Estate Agents to sell a property.
I found the ‘e-Way conveyancing made easy’ system to be easy to understand & navigate. All... See more
I had a great experience with Premier Property Lawyers, it all went very smoothly from start to finish, and their portal is very practical and easy to use. Shout out to my solicitor Zoe McCulloh - she was very responsive both via email and phone, and always ready to help. Highly recommend!
Excellent service. Quick processing and frequent e-mails sent to remind for outstanding task. Website easy to navigate. Overall, a positive experience.
The company were absolutely fantastic during the process of selling my house
Especially Katherine who kept me fully informed during the process she’s an absolute credit to the company.
Rachel Fordham was fantastic she made are house purchase efficient and stress free. She was thorough and responsive. Rachel did everything she said she would in the said timeframe if not before and enabled us to move on our required date with ease. I would highly recommend her and the company.
Good service from our Conveyancer Shannon Taylor who worked extremely hard in the closing stages to ensure our completion date wasn’t pushed back further following a 8 day delay caused by Goodman Warren Becks Client
We had a brilliant experience with Premier Property Lawyers. Our conveyancer Rachel Fordham was amazing. She was really responsive and worked very hard so could complete before 1st April this year when stamp duty increased significantly. This meant we completed earlier than initially anticipated. We’d definitely recommend
I couldn’t be happier with the service I received during my recent home purchase, which was completed in just 8 weeks. Paul was absolutely exceptional—efficient, diligent, and clearly highly experienced.
We were lucky to have a relatively straightforward process with no chain or major issues, but what stood out was how effortlessly everything was handled. I felt completely taken care of throughout. Paul’s knowledge and professionalism meant the whole experience was not only smooth—it was almost scarily efficient!
I’ve never felt more confident or supported in a legal process, and I wouldn’t hesitate for a second to recommend them to anyone looking for a solicitor. Truly outstanding service.
From offer accepted to completion was 10 weeks! We were really impressed with Kimberly, her communication was great, always keeping us in the loop.
Overall great service
My solicitor Vishnu was very helpful and explained all of my conveyancing stages. The timeline from start to finish was as quick as Vishnu could carry it out - a longer transfer time as my chain had a 'commercial property' in it. All done & dusted without any problems on my side. Thank you :)
Sonalee Dusara has been excellent.
The process is easy to manage online with the case dashboard showing the outstanding actions.
I am glad I chose PPL - the knowledge and support provided by Sonalee is excellent - and the software and system is easy to understand and navigate.
Best wishes,
Adam
great service, we were kept informed through the whole procedure, talked us through every step and spoke to us in plain English not solicitor speak that nobody understands. Hats off Jamie you are 5 stars, thank you.
Based on analysis of 45 reviews rated 1-2 stars for Premier Property Lawyers
Customer service16 mentions
“It the worst customer service I have ever received”
Communication15 mentions
“Communication was terrible hardly ever answered emails and had to leave several voicemails before I was phoned back ,...”
Response time11 mentions
“Lots of different people managing case and mistakes not being rectified without multiple chasing emails (still awaiti...”
Payment issues6 mentions
“Due to the failure of PPL my young Daughter and I are homeless and PPL are withholding a significant amount of my sal...”
No response5 mentions
“Lots of different people managing case and mistakes not being rectified without multiple chasing emails (still awaiti...”
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Premier Property Lawyers is a conveyancing service provider that specializes in simplifying the process of moving home for individuals and families. The company offers personalized support through dedicated conveyancers who guide clients through each step of their property transactions. By utilizing innovative technology and a commitment to outstanding customer care, Premier Property Lawyers aims to reduce the stress associated with property moves.
The firm operates on a straightforward pricing model, featuring fixed fees and a "No Sale, No Legal Fee" guarantee, ensuring that clients only pay for services rendered if their property transactions are successfully completed. Regulated by the Council of Licensed Conveyancers, Premier Property Lawyers is dedicated to maintaining high standards of service, catering primarily to homeowners looking for a reliable and efficient conveyancing solution.
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Review summary
Premier Property Lawyers receives overwhelmingly positive feedback, with many customers praising the excellent service and efficient processes. Reviewers highlight the helpfulness and professionalism of staff, particularly noting the ease of use of the eWay app for tracking progress. Many express satisfaction with the prompt communication and regular updates throughout their property transactions. However, some critical voices mention issues with the eWay system, citing server errors that hindered access to files, which detracted from their overall experience. A few customers express frustration, labeling their experiences as disappointing and questioning the firm's reputation. Despite these concerns, the majority of reviews reflect a high level of satisfaction with the service provided.
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