10 months ago
Great staff, Excellent location, Clean comfortable room.
10 months ago
Easy to use website, could track parcel and change delivery If required
10 months ago
Easy website Fantastic products Brilliant service
The perfect pillow. We stay at Premier quite a lot, always have good nights sleep. The pillows are so comfy, so decided to purchase, there brilliant they also come with a pillow protector. Would definitely buy again
Quality pillows at a very affordable price. Also fast delivery. Very satisfied with the pillows and buying experience.
It's now been a few days....well night since we received our new pillow. I must say I have had the best night's sleep each night. The pillows are perfect and very well made. Highly recommend. We got two soft and two firm.
Great quality and fast delivery.
Very happy with quality of the pillows and quilt purchased.
Great service Love my new soft pillows, will be ordering more
Great value duvet
Easy to use website. Quick arrival and quality product.
The pillows and duvet are so comfy and high quality. Delivery was fast with no issues. This is the comfiest bedding ive ever bought. I would highly recommend this bedding.
Delivered on time, duvet has exceded expectations, very happy
Worth the money
Good quality pillows our second purchase.
A great service by all many thanks.
Comfy same as hotel standard
Easy to order. Kept informed re delivery. Excellent quality duvet and pillows.
Pillows arrived promptly and very well packaged. Quality of pillows was excellent, as were the covers. Really impressed that pillows arrived with high-quality pillow protectors - much better quality than I’ve found anywhere else. My only suggestion is that customers should be given the option of buying a pack of two pillows containing one firm and one soft. It’s very difficult knowing which to choose without trying them, and obviously you cannot return them once they have been used. Sadly, I chose the wrong ones!
Good quality Above all the available market
Fast delivery. Ordered these to replace my sons pillows. I had ordered some a few years ago for my bed and they are still nice and full, as well as comfortable.
Still waiting for items to be delivered…
Great service and great products.
Based on analysis of 37 reviews rated 1-2 stars for Premier Inn at home
“Claimed to have no delivery charge and then added £9”
“I just needed to get the soft ones so I contacted their customer service if any discount”
“Damaged product Very slow returns Lack of communication”
“We brought 3 sets of soft pillows believing the marketing gimmic that these would be the same quality as the ones use...”
“Still no reply for more than a month”
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Premier Inn at Home is an online retail platform that offers a range of luxury bedding and mattresses designed to bring the comfort of the Premier Inn hotel experience into customers' homes. The company specializes in high-quality products, including exclusive beds and mattresses made in partnership with Silentnight, a leading sleep brand in the UK. Additionally, Premier Inn at Home provides an assortment of bedding essentials such as pillows, duvets, and linens, all aimed at enhancing sleep quality and comfort. Targeting consumers who seek to replicate the restful sleep environment found in hotels, Premier Inn at Home focuses on delivering premium sleep products that cater to a variety of preferences and needs. With an emphasis on quality and support, the company aims to meet the demands of individuals looking to improve their home sleeping experience through thoughtfully designed products.
Reviewers consistently praise Premier Inn at Home for their high-quality pillows and efficient delivery service. Many customers highlight the comfort and support provided by the pillows, with comments about their firmness and overall quality. The easy-to-navigate website and the ability to track orders also receive positive mentions, making the purchasing process seamless. However, some consumers express dissatisfaction with the durability of the firm pillows, noting issues like sagging within a few months of use. Despite this, the majority of feedback reflects a strong satisfaction with the products and service, emphasizing the pleasant experience of ordering and receiving items. Overall, Premier Inn at Home enjoys a favorable reputation, particularly for its pillows and customer service.
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