Excellent Pillows
Got these pillows to replace my old ones and they are so comfortable. They are light and fluffy and I am satisfied with them. Delivery time was also super fast! 2 days I think

10 months ago
Great staff, Excellent location, Clean comfortable room.
10 months ago
Easy to use website, could track parcel and change delivery If required
10 months ago
Easy website Fantastic products Brilliant service
Got these pillows to replace my old ones and they are so comfortable. They are light and fluffy and I am satisfied with them. Delivery time was also super fast! 2 days I think
Repeated order Always excellent service
Used EVRI as a courier and as usual they were a nightmare Unable to contact as you couldn’t get past the bots. Sally at Sartex was brilliant in getting me sorted. Had a lot of knowledge and patience.
Lovely pillows,just like the hotels.
I have been coming to premiering for years and have always had a great time.Staff are always polite and helpful.Clean and warm
Would never of thought to purchase premier inn bedding until it was recommended to me. Extremely happy with my new duvet and pillows. Very comfortable and cosy
Good firm pillows, quick delivery too. Thanks very much!
Delivery was quick, but disappointed in pillows. Ordered the pair of soft pillows, but they are so soft, with no support at all. Pillow protectors that came with pillows are good.
Easy to order and good value for money. I was delighted to receive my order so quickly.
easy to use website - pillows arrived the next day. was kept informed of progress.
I bought the firm pillows because I suffer with neck pain upon waking and since using them I haven't suffered so much. Brilliant quality!
Quick delivery of our summer quilt. This is our 3rd quilt from you and all great quality.
Item hasn't arrived
A lot of the stitching was undone.
Did what they said they would do, a great nights sleep ready for next day. There was a great choice of food next door. So fed and watered well.
Pillow comfy added bonus quilted cover .
Good value and quality
Have stayed at premier inn a couple of times and we've always said how comfy beds and pillows are. I jokingly mentioned that I would love to buy the pillows whilst at check out and was told that they do in fact sell the pillows on line!! Ordered both soft and firm pillows plus the mattress protector and wow they're amazing! Great value and the price also includes pillow protectors plus there was a 5% discount 😍!
Quick delivery and the pillows are amazing!
Bought as a gift, recipient said Best sleep ever
Based on analysis of 37 reviews rated 1-2 stars for Premier Inn at home
“Claimed to have no delivery charge and then added £9”
“I just needed to get the soft ones so I contacted their customer service if any discount”
“Damaged product Very slow returns Lack of communication”
“We brought 3 sets of soft pillows believing the marketing gimmic that these would be the same quality as the ones use...”
“Still no reply for more than a month”
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Premier Inn at Home is an online retail platform that offers a range of luxury bedding and mattresses designed to bring the comfort of the Premier Inn hotel experience into customers' homes. The company specializes in high-quality products, including exclusive beds and mattresses made in partnership with Silentnight, a leading sleep brand in the UK. Additionally, Premier Inn at Home provides an assortment of bedding essentials such as pillows, duvets, and linens, all aimed at enhancing sleep quality and comfort. Targeting consumers who seek to replicate the restful sleep environment found in hotels, Premier Inn at Home focuses on delivering premium sleep products that cater to a variety of preferences and needs. With an emphasis on quality and support, the company aims to meet the demands of individuals looking to improve their home sleeping experience through thoughtfully designed products.
Reviewers consistently praise Premier Inn at Home for their high-quality pillows and efficient delivery service. Many customers highlight the comfort and support provided by the pillows, with comments about their firmness and overall quality. The easy-to-navigate website and the ability to track orders also receive positive mentions, making the purchasing process seamless. However, some consumers express dissatisfaction with the durability of the firm pillows, noting issues like sagging within a few months of use. Despite this, the majority of feedback reflects a strong satisfaction with the products and service, emphasizing the pleasant experience of ordering and receiving items. Overall, Premier Inn at Home enjoys a favorable reputation, particularly for its pillows and customer service.
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