10 months ago
Great staff, Excellent location, Clean comfortable room.
10 months ago
Easy to use website, could track parcel and change delivery If required
10 months ago
Easy website Fantastic products Brilliant service
It was time for a pillow update after discussing were to get new ones we came up with get the from here because never had a bad night's sleep at a Premier Inn. Getting a pack of soft and pack of firm seems to give the best of both worlds for comfort for me soft on top and for the better half the firm one
Fantastic service I ordered these pillows on standard service on the Thursday and they've received with me the next day. The process for ordering wasvvery easy. The pillow and pillow slips are very good quality. Pillow are very comfortable to sleep on. 5star service will be recommending to friends and family.
The person I spoke to was very helpful and patient with me
Love the premier inn duvet, such good quality.
in both lincoln and especially durham the staff are so friendly a very nice experience
These are my favourite pillows. I discovered them after an excellent night's sleep at Bristol.Premier Inn. I asked the receptionist about the comfortable pillows and she told me that I can buy them online...and they're not very expensive either!
Are in super quick time and the pillows don’t disappoint lovely and comfy and good price
Great service really fast delivery brilliant products
It's my second Premier Inn bed and I still love it, we wanted to upgrade to Superking and Our previous Kingsize is now used for our guests to get that hotel-like experience. I cannot fault the bedding either, it's been like sleeping on a cloud!
The fact that the pillows arrived On time and have helped my neck feel more comfortable
Warm , snuggly , lightweight too. Fast delivery
Great service from start to delivery
The delivery men were very helpful. I am happy with the mattress. It is very comfortable and I am delighted that I made the purchase. I am looking to purchase a mattress for my son's bunk bed at some point. I will recommend this mattress to anyone who requires a good night sleep. Thank you
My parcel arrived in very good time. The quality of the bedding was excellent. I have already recommended the product to others. I am so pleased I chose Premier Inn's product & I am considering ordering again for my other bedroom.
Really good best bedding
Best pillows ever just buy them you will not be dissatisfied I bought the softer ones best ever great price
Loving my new pillow .. so comfortable
Great experience No problems at all Straight forward transaction
I loved the pillow at my last Premier Inn stay & decided to buy! Great pillows & Very Good Value. Also great that the pillows come with pillow protectors - don’t know any other company that does that. Also very quick delivery . Win win all round - well done !
Always had the best sleep at the Premier Inns due to the pillows so was delighted to discover we could buy a set.
Based on analysis of 37 reviews rated 1-2 stars for Premier Inn at home
“Claimed to have no delivery charge and then added £9”
“I just needed to get the soft ones so I contacted their customer service if any discount”
“Damaged product Very slow returns Lack of communication”
“We brought 3 sets of soft pillows believing the marketing gimmic that these would be the same quality as the ones use...”
“Still no reply for more than a month”
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Premier Inn at Home is an online retail platform that offers a range of luxury bedding and mattresses designed to bring the comfort of the Premier Inn hotel experience into customers' homes. The company specializes in high-quality products, including exclusive beds and mattresses made in partnership with Silentnight, a leading sleep brand in the UK. Additionally, Premier Inn at Home provides an assortment of bedding essentials such as pillows, duvets, and linens, all aimed at enhancing sleep quality and comfort. Targeting consumers who seek to replicate the restful sleep environment found in hotels, Premier Inn at Home focuses on delivering premium sleep products that cater to a variety of preferences and needs. With an emphasis on quality and support, the company aims to meet the demands of individuals looking to improve their home sleeping experience through thoughtfully designed products.
Reviewers consistently praise Premier Inn at Home for their high-quality pillows and efficient delivery service. Many customers highlight the comfort and support provided by the pillows, with comments about their firmness and overall quality. The easy-to-navigate website and the ability to track orders also receive positive mentions, making the purchasing process seamless. However, some consumers express dissatisfaction with the durability of the firm pillows, noting issues like sagging within a few months of use. Despite this, the majority of feedback reflects a strong satisfaction with the products and service, emphasizing the pleasant experience of ordering and receiving items. Overall, Premier Inn at Home enjoys a favorable reputation, particularly for its pillows and customer service.
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