PLS Solicitors Reviews

Want to thank Rubina and her team for helping me through my very first purchase on my own, it was really stressful but they were so reassuring and helpful. They guided me through every step.

The purchase of my new property didn’t take too long to be at the point of waiting for the sale of my property . This was thanks to Emma Littlehales she got back to me in a timely manner when I messaged her and was happy to explain in detail what was going on . Then at the Christmas break she emailed to say she was leaving the firm but we were all ready at that point so I would have someone new . After the break a new person was introduced and we just waited for our sale. At the beginning of our sale we already had a first time buyer ready to start his process when I received all the initial paperwork to complete which I always did straight away. No one not even the manager responded to my calls or emails . Then unknown to me the “ manager” was changed and no one told me so I was not aware who I should be talking to until Catherine Ross and Mairtin started to be on the end of the phone and email. They were great ! They told me the new managers name who I only spoke to once when he spoke to me in regards to questions I d answered long ago before! Catherine and mairtin were 100 %

Pick another firm

We have moved house many times but this was by far the quickest conveyancing process we have experienced, with completion in less than 6 weeks. Calls and emails were answered promptly by a friendly and helpful team. One tip - make sure you know whether you have a fixed quote or estimate. I have no hesitation in recommending PLS.

It was a wonderful experience dealing with the PLS group of solicitors. Always willing to answer the call with promptness and always happy to listen.

I normally use my local solicitor to buy a house but due to his work load this was not possible. PLS were recommended and Daniel was my assigned contact. The guy was brilliant, he was so responsive and on the ball. Nothing was to much trouble and although it wasn’t the easiest of purchases Dan got the deal done a week ahead of schedule. I will definitely be using PLS and Dan again in the future.

Lack a bit of professionalism. Demanded documents sent were not acknowledged. I had to phone the office to make enquiries about the documents whether received or not, just to be told by one of the staffs, after checking the system that the documents had been received. Can PLS try to acknowledge receipt of documents sent to them. please

This was the first time I'd purchased a leasehold property and hadn't realised how many hurdles there were in the process compared to freehold. There were deadlines to meet, particularly the change in stamp duty on April 1st 25. So I was very pleased that completion was accomplished well within that timeframe. From start to finish it took about six weeks. So many thanks.

PLS helped me purchase my shared ownership home. I can’t thank Rubina Rob and her team enough. They were so helpful, kept me informed and up to date throughout it all whilst always remaining professional. I would 100% recommend Rubina Rob and PLS.

Although initially, I put a good review for PLS Solicitors, however upon completion, it came to my attention that I was not informed of the most important issues. My case handler at no point made me aware that a tenant deposit not protected after 30 days. The Estate Agent , who is in charge of Managing my properties advise me of this upon speaking to my case handler Regarding this matter, she informed me I will not be liable and said she will email me. I did not receive any correspondence from her regarding this upon speaking to the managing agent. They advised me I will still be liable as I am the new landlord. I was expecting rent as the properties which took over had tenant in situ but my case handler never contacted or communicated with the seller Solicitor for them to transfer the proportion of the rent instead I am being told to go and speak to the tenant myself! I have now missed out My rent as well as having potential lawsuit against me due to this Solicitors incompetency. I would strongly suggest that that you read these reviews before going ahead with the Solicitor as they barely communicate with you and will cause you financial stress.

I had a great experience with Shahrukh Jameel. Quick response and support provided all the way through.

I had a fantastic experience with PLS Solicitors I was so impressed with Shahrukh Jameel who handled my case, they responded to all enquiries quickly and helped me move forward with my purchase quickly and without any delays.

I recently used PLS Solicitors for a new-build property purchase. While the process was generally smooth and hands-off, I found it too hands-off for my liking - especially given the higher-than-average conveyancing fee I was ultimately charged. I chose them primarily because they were the preferred solicitors recommended by the developer. As a first-time buyer, I didn’t really know what to expect throughout the process, and there was very little proactive guidance from PLS. Their approach seemed to be: "If you have a question, ask." But as someone unfamiliar with the conveyancing process, how was I supposed to know what to ask in the first place? I would have appreciated a bit more hand-holding and direction, particularly given the premium I was paying. To their credit, whenever I did have a question, it was answered promptly - though usually by a conveyancing assistant rather than a solicitor - shout out to Lucy Hughes. Interestingly, I never had a single video call or phone conversation with the solicitor handling my case. In fact, I couldn’t tell you who they were or what they looked like. That felt strange, but again, I have no prior experience to compare it to. The online portal they provided was functional but frustrating. The interface felt outdated and unintuitive. It wasn’t always clear what documents I was opening, or whether my uploads had gone through successfully. The case tracker also lacked helpful detail. On the plus side, the ability to sign documents electronically was convenient. In the end, PLS got the job done - no more, no less. The experience wasn't terrible, but it also wasn’t particularly reassuring or memorable. For first-time buyers especially, I'd recommend looking for a firm that offers a bit more engagement and guidance throughout the process.

PLS helped me buy my first home. I had a named advisor who was readily available through phone or email, and if they were away, someone else in he firm could help. Correspondence was quick and friendly. PLS worked hard to complete my home purchase before the increase in stamp duty, which im very grateful for.

This is my first time appointing PLS. Most communication is done via email with your dedicated solicitor, but their staff are all friendly and highly accessible to work with.

PLS Solicitors helped us to purchase our first home. Progress was made quickly, with the hold-ups mainly being due to the seller's solicitors. The only thing that could be improved on was their email communication. As first-time buyers we didn't really know what was going to happen and when so we asked a lot of questions. Several of these were ignored in email responses. Thankfully if I phoned up then I got the information I needed and the phone calls were helpful.

The service was excellent throughout the purchase process, Jordan kept me updated and also responded to my queries promptly and professionally, Thanks.

We recently purchased a property and we are very happy with the service provided by PLS solicitor specially Mr Jordan Potts .From start to finish the processes was handled by PLS professionally and with great attention . They keep me updated throughout the each processes. They went above and beyond to meet the deadlines. A big thanks you and whole PLS team for our home buying journey a very quick and positive one.

Worked with Riya who was fantastic!