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Review summary
Peter Clarke Estate Agent and Letting Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Very good experience. Communication was great and always in hand to help things along. We sold and purchased through Peter Clarke and could t recommend the team enough. Thanks for the support and making the process as smooth as possible.
I had a fantastic experience with Peter Clarke. The entire process was easy from start to finish, and everything was handled professionally and efficiently. Renee was an absolute pleasure to deal with, friendly, responsive, and incredibly helpful throughout. I couldn’t be happier with the service and would highly recommend Peter Clarke to anyone looking for a smooth and stress-free experience.
Fantastic experience from start to finish. The team in Leamington are professional, courteous and efficient. They were patient and responsive when helping with my mother's recent sale and purchase. Whole heartedly recommended.
We highly recommend Peter Clarke Estate Agents! They have been incredibly supportive throughout the entire process of selling our property. From start to finish, their professionalism, responsiveness, and friendly approach made what can be a stressful experience so much easier.
No question was ever too small – they were always available to offer clear advice and reassurance whenever we needed it. Their dedication and constant communication gave us real peace of mind.
Many many thanks to Viv at Peter Clarke & Co Wellesbourne.
Your very kind and helpful advice during our purchase of our new home made such a difference to what could have been a stressfull time for me, the fact that you kept me informed on a regular basis was very helpful. I would not hesitate to recommend this company, very professional and helpful.Thanks again Viv.Jean Crawford.
The team at the Wellesbourne office were fantastic from listing to sale. Tenacious, well informed and easy to deal with. They kept us up to speed at all times and had a lovely manner both on the telephone and in person.
Thank you Team Wellesbourne - you’re a credit to Peter Clarke as a whole.
An appalling service from start to finish.
We bought an agricultural property through Peter Clarke Estate Agents in Stratford Upon Avon in 2019.
We thought they were the wrong company to be marketing the property from the beginning.
The property had been marketed at a residential price and therefore it became very apparent very quickly through five minutes on the planning portal that the property has two legal restrictions one of which is an agricultural tie. This had not been mentioned in any publication from Peter Clarke.
I addressed the issue with the agent during which time I dealt with Kerry and the manager Michael. I sent all publicly available information to the agent including all previous planning permissions which clearly stated the property was limited by an agricultural tie. I expected the information to be discussed appropriately and the issue of the price to be dealt with given the agent had not carried out any due diligence themselves which had now permitted the vendor to market the property above its natural value. An ag tie for anyone who doesn't know lowers the price tag by 30%.
Michael Hawkins the manager accused us of playing games and very abruptly and sternly suggested to us over the phone that we did not wish to pay the full asking price. Yet we offered the full asking price during our first offer. That took two weeks to get a response.
Unfortunately the property value has to be correct as the bank valuation would merely cause problems later on if the vendor and the agent didn't come to an arrangement.
I thought Michael was quite rude over the phone especially as the agent themselves had made no attempt to divulge this information. Instead they had their own legal advisors look into causing further delay only to find their legal team agreed with our findings, as I say the information is publicly available and took 5 minutes to find online. Michael never apologised just agreed with vendor.
It extended our purchase of the property by four months. All told it took over 8 months to achieve the sale all because of their lack of due diligence.
Kerry East the agent who dealt with us, is very nice but completely out of her depth on this type of sale. She was totally sucked in by the vendor and couldn't appreciate the nature of this type of purchase, it's complexities or the deceit being used by the vendor to make our purchase incredibly difficult. Everytime we viewed the property Kerry attended along with the vendor and it was like watching a giddy school girl swoon about over the vendor. On the phone she spoke down to us frequently, something of a common occurrence amongst all estate agents we find, yet they have not dealt with such legally challenging purchases themselves or have any idea what the repercussions of their own actions are.
Where we needed support from the agent with dealing with a troublesome and difficult vendor, we received none. It was as though we were deemed trouble makers for finding the necessary legal documents which would have been sourced at search stages anyway.
We knew from the very beginning that the propety should have been advertised by Fisher German or Savills and it seemed very strange to be given to Peter Clarke Estate Agents by the vendor, which was purely based on gaining hundreds of thousands more for a property with legal restrictions which would naturally lower the price tag all through the lack of due diligence and care performed by Peter Clarke Estate Agents.
AVOID AT ALL COSTS!
We had a very good sales experience with Peter Clarke’s via their Stratford-upon-Avon office. Struck by how well their specialist team worked during each phase of the sales process. We would recommend them to anyone looking for an estate agent in the area.
Sale & Purchase with Peter Clarke (Leamington Branch)
I have just completed on the sale of my existing property and the purchase of a new house through Peter Clarke (Leamington Branch).
Matt, Renee, Giles and Max were brilliant through out. Nothing was ever too much work for them. It was essentially a new experience for me and at times I needed some additional help, they were always at the end of a phone. I had contemplated using a Online Estate agent, and I am very happy I didn't in the end.
Thanks again
In the process of selling my property using Peter Clarke. Very happy with the service, polite and friendly team. Good communication. Would highly recommend!
The Peter Clarke experience was efficient resulting in a sale. Viewings were generally accompanied with plenty of advance warning. We particularly liked the individual portal which allowed us to see future and past viewings with feedback at any point. The sales team members were thorough and professional throughout.
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