Paddock Motorcycles LTD is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Baught a bike. They went bump while it was under warranty still. I now have a 500pound bill for stator reg rectifyer replacement which paddocks should have sorted for me for free. I hear a rumor they re opened under the name pro moto down by bulls bank industrial estate. I used them for years with no issues. Gutted dosent even cover how I feel
The company never paid my finance off , been trying to contact them no answer on what app or calls, Can any one tell me if the company is still open thanks
Absolutely brilliant team to deal with. Luke and Ellie are both friendly welcoming and honest salespeople. I have recently px’d my bike with them. Craig brought my new bike to me and he was very helpful indeed. Excellent team
Great service, bought A new Yamaha r125. delivery date as stated. Luke was friendly and helpful and Ellie was great and responsive.
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paddock-mcs.co.uk138 total • Write a review
Bought a hypermotard called the shop about an issue had a call back from 1 of the lads trying his best to sort it out for me can’t ask for more thank you
Date of experience: March 18, 2021
US
I was very pleased with the communications from Joe at Paddock Motorcycles, with speedy and accurate responses to emails initially and over the phone as the sale progressed. Nothing was to much trouble, product knowledge was excellent and talking me through the sales process was made easy. The service team provided an excellent walk around video and well narrated, we will look to have our motorcycles serviced and MoT s here moving forward. I am sure Joe and Paddock Motorcycles will continue to receive excellent reviews.
Date of experience: March 10, 2021
Excellent service and could not do enough to help when buying my fireblade.
Date of experience: March 9, 2021
US
That’s the best £50 I’ll spend this year !! Took the bike in and it’s come out gleaming , not just the paintwork. Levers, mounts, chain and rear sprocket, nuts,bolts, discs ,pegs, down pipes, the lot Any and all metalwork spotless and rustproofed . It’s a used 15 year old bike I bought from another dealer last summer and it now looks brand new . The rust proofing is just what I need with this weather. I also got a can of XCP rust blocker worth £15 . Absolutely delighted 😀
Date of experience: February 10, 2021
Cannot recommend Paddock motorcycles more. I’ve being purchasing motorbikes for over 25 years and hands down had the best buying experience from these guys. Joe sent me three videos of the bike, one for a detailed close up view. One to check the exhaust noise against a decibel meter and another video whilst the belts where getting replaced on my Ducati. Wouldn’t hesitate buying through Paddock again. 5 stars
Date of experience: January 25, 2021
Got my beautiful Daytona 675 from joe and the customer service was amazing. Had tried to buy a motorcycle from another superbike company which was the worst experience I have ever had but the minute I asked for information from paddock motorcycles on my Daytona, I felt valued and important. I Can't explained just how night and day my experience was. Within a few days joe had my bike delivered to me and the customer service was 100% even after I got my bike. Can't recommend this company enough and if you buy from them your in safe hands.
Date of experience: January 22, 2021
Excellent service, friendly staff, fantastic product. Highly recommended.
Date of experience: January 22, 2021
