Paddock Motorcycles LTD is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Baught a bike. They went bump while it was under warranty still. I now have a 500pound bill for stator reg rectifyer replacement which paddocks should have sorted for me for free. I hear a rumor they re opened under the name pro moto down by bulls bank industrial estate. I used them for years with no issues. Gutted dosent even cover how I feel
The company never paid my finance off , been trying to contact them no answer on what app or calls, Can any one tell me if the company is still open thanks
Absolutely brilliant team to deal with. Luke and Ellie are both friendly welcoming and honest salespeople. I have recently px’d my bike with them. Craig brought my new bike to me and he was very helpful indeed. Excellent team
Great service, bought A new Yamaha r125. delivery date as stated. Luke was friendly and helpful and Ellie was great and responsive.
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paddock-mcs.co.uk138 total • Write a review
Sold my r6 and James was amazing with contact, and always communicating from the start of the sale till the end of sale. Really friendly guy and would 100% buy or sell from in the future Thank you James
Date of experience: June 13, 2021
Team were spot on. Bike is perfect. I work for a bank so I was a little wary about sending money for a long distance purchase without seeing the bike in person but James was perfect and kept me upto date throughout. Sent me a pre inspection video, a video after valet and service and another video of it being loaded onto van and a text on day of delivery with a time slot. Team were great and definitely recommended!
Date of experience: June 5, 2021
From the start to the finish of getting my new bike James made it work for me with good communication being honest and sorting the deal out so it would work for both of us. Sorted any questions I had and made the hole experience really easy. Cheers James and thanks for sorting the r1
Date of experience: June 1, 2021
Thanks to all at Paddock Motorcyle’s , they are brilliant, from first enquiry to purchase , bike preparation and delivery each step of the way showing videos of the whole process. This is by far the best experience I have had purchasing a motorcycle in the forty years of riding bikes , the whole enthusiastic team go the extra mile to meet customer’s requirements, this is so refreshing and would not hesitate to use them in the future thanks again.
Date of experience: May 17, 2021
Fantastic service, fantastic bikes. All bikers and it really shows through.
Date of experience: May 11, 2021
US
Just want to say a massive thank you to joe and the rest of the team, I brought a bike from paddock motorcycles and joe was extremely helpful he sent me plenty of pictures of every part of the bike and also sent me a video walk around which was a nice touch, buying a bike from a great distance and paying such a large lump sum is always something to be wary of but joe eased my fears. He answered every question and was always a text or call away to help with everything but from the start to finish it all was excellent couldn't recommend them enough! even after delivery i received a phone call to make sure i was happy with the bike top class.
Date of experience: April 24, 2021
A BIG THANK YOU TO JOE AND THE LADS, WALKED ME THROUGH ALL THE DETAILS ABOUT MY PURCHASE, AND THE PERSONAL VIDEO UPDATE WAS A GREAT TOUCH. MANY THANKS FOR A GREAT SERVICE AND SPECTACULAR MT-09. PS STILL THINK THE SIGN ON ROOF, WAS FUNNY AS HECK🤔
Date of experience: March 30, 2021
I have never bought a vehicle online before without seeing it, but I saw a BMW S1000RR on Paddocks that I fancied and went for it! Previously I have always turned up with a bag of money to ride a new bike away. Joe was extremely helpful, calming my fears about paying such a large sum unseen, and sending lots of videos beforehand. The bike turned up exactly when promised, and was in superb condition. The driver (sorry forgot your name, I was a bit distracted) who delivered it was great, did a full check and started the bike and went through the controls, not just chuck it off and disappear. On the whole I couldn’t recommend these fellas more, great customer service all round.
Date of experience: March 23, 2021
Excellent service and communication. Bought a bike from Paddock Motorcycles. From start to finish the service has been excellent. Videos, email and messages these guys cant do enough for you. Thanks again Joe and Gage.
Date of experience: March 20, 2021
