Jamie has been my landlord for almost 4 years now. Shes always amazing and easy to talk to. Any issues are dealt with quickly. Great communication. Get text alerts for wind warnings (which I thought w... See more
Yesterday my hot water wasn't going,I contacted my tenancy manager Leanne,she had it sorted within an hour or so,I'm happy and my family are happy,thank you Leanne.
Cushla is an incredible pleasure to deal with, and is not only focused on the best possible outcome for her property owners, she also drives to ensure tenants have great experiences, and with her background in retail, is understanding of the challenges from a supplier perspective. She is an amazing asset to Oxygen and the owners that are lucky enough to have her looking after them.
Cushla has a large property portfolio and is often under pressure and time restraints to solve issues for her landlords and tenants. I enjoy working with Cushla, as we often catch up to discuss the best way of finding a solution. She is extremely customer focused and always remains professional. An absolute asset to Oxygen and a valued customer of Noel Leeming and TWGB.
Cushla at Oxygen is an absolute pleasure to deal with. As a supplier for Oxygen, having Cushla's existing knowledge around appliances makes solving problems for tenants easy. The communication is great and we are glad to be able to work with her. Thanks for your support. Here's to many more years :) Jack
A warm and friendly representative of the Oxygen Property Management Company who listened and communicated well and took into consideration my disability related access needs as a wheelchair user considering accessible rental properties. Highly recommend.
Cushla has been outstanding. She worries about our property so we don’t have to. She does the best for us and also looks after our tenants. She is organised, warm and fun. She goes the extra mile. We hit the jackpot with her and we are so happy to have her working for us.
I cannot speak more highly of Aileen
Professional, efficient, kind - lovely to deal with
What a relief for me to change to Oxygen and Aileen after bad experiences with another well-known company. Aileen took control immediately and several things got sorted straight away. I so appreciated her knowledge and expertise and concern for both me and the tenant. I feel so much more confident about the future. Lovely to talk to and deal with.
Aileen has been an exceptional property manager during my tenancy with oxygen. Many thanks for her advice and support over my tenancy and beyond. I would like to thank her for everything during my tenancy under her management. Many thanks
The Team at Oxygen have been amazing ! Denise, Dyanna and Susie have been incredible with their support ,advise and professionalism . They are always just a phone call away and always willing to help in any capacity .
Working with oxygen as a tenant was a breeze the whole 5 years I was in my property. Brenda was quick to send someone over if something went wrong. I've been with lots of company's before but Brenda makes makes you feel like your not dealing with a "company" and cares about the tenants to. Thanks oxygen !
I have great service from Property Manager Cushla Heaven - Lee. She finds good tenants for the property, responds to issue in a timely and professionally and helps me take care of maintenance of the property.
Cushla always replies promptly, communicates very clearly and gives constructive suggestions whilst respecting the owners’ ideas. I wholly trust Cushla to manage my property as I live overseas.
Denise has been my property manager from Oxygen when I lived in Wellington. She is really great in what she does. She has the best interest at heart for the tenants and will help you out with any issues. She has been personally involved in some problems I have had and she supported me throughout the process.
over the last few years or so, we have been dealing with brenda morrison who is absolutley brillant. she has always kept in touch with us with any issues that have occured. her time and patience is awesome. could not have had a better property manager to deal with. she is an asset to the company.
This is our first apartment lease and I couldn't be more happy with Oxygen's assistance, especially our agent Michelle. We appreciate their communication and how quick our requests have been attended. Highly recommend them.
I had a great experience and a great manager Binnie Baria always helped me solve any problem I had in the house and quickly. she is a great person with a nice heart.
Based on analysis of 3 reviews rated 1-2 stars for Oxygen Property Management
Response time2 mentions
“Useless landlords are unable to read and respond to emails, even the simplest of questions, and they will try and ste...”
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Oxygen Property Management is a property management company based in New Zealand, specializing in providing comprehensive management services for rental properties in the Wellington and Hawke's Bay regions. With a focus on simplifying the property management process, the company caters to landlords who own single or multiple rental properties. Their experienced property managers possess deep local knowledge, ensuring effective management tailored to the specific needs of each property.
The company offers a range of services, including routine property inspections, maintenance coordination, tenant relationship management, and regular rent reviews. Oxygen Property Management aims to enhance the rental experience for both landlords and tenants, fostering positive relationships while maximizing property investment returns. With over 35 years of industry experience, Oxygen Property Management is dedicated to delivering reliable and responsive service to their clients.
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Review summary
Oxygen Property Management consistently receives high praise from customers for its exceptional service and communication. Reviewers highlight the professionalism and responsiveness of property managers like Aileen and Binnie, who are noted for their ability to address concerns promptly and maintain clear communication. Many customers express satisfaction with the overall management of their properties, emphasizing the supportive and caring approach of the staff. However, a small number of reviews mention issues with responsiveness, particularly regarding email communication and bond disputes, indicating that some tenants have experienced frustration. Despite these isolated complaints, the overwhelming sentiment remains positive, with most customers feeling confident and well-supported by the team.
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