Professional and friendly.
Good friendly people and easy to deal with .

Last reviewed 10 months ago
10 months ago
Helped me to find the good tenants in this tough market. Great service and communication. I believe can cooperate well in the future.
Over a year ago
Fantastic communication and service.
Over a year ago
Jamie has been my landlord for almost 4 years now. Shes always amazing and easy to talk to. Any issues are dealt with quickly. Great communication. Get text alerts for wind warnings (which I thought w... See more
Over a year ago
Yesterday my hot water wasn't going,I contacted my tenancy manager Leanne,she had it sorted within an hour or so,I'm happy and my family are happy,thank you Leanne.
Good friendly people and easy to deal with .
My agent Maria Aiulu is great. She is very responsive and have great communication skills which is essential to maintain a good relationship between tenants and landlords.
Sandy Wallace was friendly and helpful.
Diane always send pre inspection communication and always come visit the property on time. She is professional and well presented and friendly. She always asks about any faults and issues regarding the property for maintenance work to the owner and do note down what small issues for me the tenant to be adhere to. Her communication is outstanding. She comes and does her work and she follows up on another post inspection letter or email. We'll done Diane. Thanks.
Diane Rabone is an exceptional Property Manager: A Seamless Experience Diane Rabone is an outstanding property manager who truly exceeded my expectations, so far. Her professionalism and promptness in addressing repair requests were exemplary, making my experience as a tenant seamless and worry-free. From the moment I moved into the property, it was evident that Diane takes her role seriously. Her attention to detail and commitment to maintaining a high standard of service was evident in every interaction. Since moving into the property late January 2023, Diane has consistently displayed professionalism and has been very responsive to any concerns I may have had. One aspect that truly impressed me is her remarkable speed in handling repair requests. Whenever an issue arose, her response time was nothing short of impressive. She swiftly coordinated the necessary repairs, ensuring that the problem was resolved efficiently and effectively. The promptness with which she addressed maintenance issues greatly contributed to my overall satisfaction as a tenant. So far in my tenancy, the property manager has demonstrated her dedication to maintaining the property's upkeep. Regular inspections and preventative maintenance measures were implemented to ensure that any potential issues were addressed before they escalated. Undoubtedly, this proactive approach contributed to the smooth operation of the property. In summary, my experience with Diane has been nothing short of exceptional. She stands out for her professionalism, prompt response to repair requests, and excellent communication skills. I wholeheartedly recommend her services to anyone seeking a property manager who goes above and beyond to deliver an outstanding tenant experience. With her commitment to excellence, you can rest assured that you are in capable and caring hands.
Oxygen have been very helpful in my search for the right property, I couldn't recommend them enough. Michelle made the whole process straight forward especially when I needed help filling out my application form.
Michelle in the Hastings office has been pro active and respectful in helping my family find a property. If I ever needed help finding a rental again, she would be my first call.
Best service for the tenants, proper communication, taking action to resolve any problems within short time and timely inspection
Sandy keeps us upto date with everything going on with our rental property. We are currently looking for new tenants and Sandy keeps us well informed on any progress. It’s so great having someone reliable doing the work for us and providing great communication along the way. Highly recommend to others.
Maria is very helpful and does a good inspection of the properties.
Helpful, patient, capable, efficient.
Diane is the most effectively communicative landlord I have ever had, thus I have had no trouble living at the property as any issues have been resolved efficiently.
Maria a property manager and a true professional at Oxygen. Always has time to listen to you , and is calm in any situation. She is always willing to help and guide you.
Prompt in the services. Had a couple of issues like shower leaking and noisy heat pump. Issues addressed immediately, done and dusted the same or the very next day. Big shout out to Sandy wallace for being amazingly helpfull.
Susie is my Property Manager at Oxygen Lower Hutt, A STAR and one of a kind Susie is an amazing person in all respects of property management. Consistently dealing and maintaining high level of rapport with tenants, landlords, prompt and diligent. She keeps up with regulation to a high standard, always thinking on her feet to resolve issues as they arise. Susie team at Oxygen Property Management are great too. Thank you greatly Susie (there should be more of you) Thank you Susie.
Just a small hiccup where we did set a review date for a rent rise, and this was missed. In the end we all make mistakes. Overall excellent response and service usually and I put it down to being very busy like us all.
Our dishwasher was broken and also the fire alarm but it was fixed in under a week or so.
Awesome,.i and my family is thankfull to all the staff
Easy Going any issue is not a issue they get it sorted :)
- Good communications on what's happening in the house. - Easy to get hold of when needed - Quick response and actions on any issues - Regular inspections
Based on analysis of 3 reviews rated 1-2 stars for Oxygen Property Management
“Useless landlords are unable to read and respond to emails, even the simplest of questions, and they will try and ste...”
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Oxygen Property Management is a property management company based in New Zealand, specializing in providing comprehensive management services for rental properties in the Wellington and Hawke's Bay regions. With a focus on simplifying the property management process, the company caters to landlords who own single or multiple rental properties. Their experienced property managers possess deep local knowledge, ensuring effective management tailored to the specific needs of each property. The company offers a range of services, including routine property inspections, maintenance coordination, tenant relationship management, and regular rent reviews. Oxygen Property Management aims to enhance the rental experience for both landlords and tenants, fostering positive relationships while maximizing property investment returns. With over 35 years of industry experience, Oxygen Property Management is dedicated to delivering reliable and responsive service to their clients.
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Oxygen Property Management consistently receives high praise from customers for its exceptional service and communication. Reviewers highlight the professionalism and responsiveness of property managers like Aileen and Binnie, who are noted for their ability to address concerns promptly and maintain clear communication. Many customers express satisfaction with the overall management of their properties, emphasizing the supportive and caring approach of the staff. However, a small number of reviews mention issues with responsiveness, particularly regarding email communication and bond disputes, indicating that some tenants have experienced frustration. Despite these isolated complaints, the overwhelming sentiment remains positive, with most customers feeling confident and well-supported by the team.
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