Ortho Dog Reviews

Morning, I had to email you and say Thank You again for such a great product! The date I ordered, was such a trying time for all of you with the damage Helena had delivered to your area. 😞 You all were so gracious and professional with providing me the perfect brace and answering my questions! My dog, Sizzle partially tore her ACL , Aug 2023 and due to cost of surgery, I monitored her play before it finally developed into a complete tear a year later in Oct 2024. I decided to read up on braces and decided on your Ortho Dog Brace and ordered in October. My dog does not wear it inside, only if she has other dog companions, but wears it outside ALWAYS. I keep her on lead and just recently left her off lead for a few minutes, while monitoring. I believe her injury has scarred tissue over some as she now even runs, again with me monitoring. I can not say “thank you” enough for providing this brace, as I don’t believe we would be this far in partial healing, and without stressing the other leg. Kudos to your staff and company!! 😊 A very happy customer, Karen Fint Georgetown, TX. 78626

I cannot say enough things about this company and their product. The customer service is absolutely outstanding. They’re always there to answer your questions walk you through the process and then follow up with you after you received your product to making sure that it’s fitted and sized properly. This is an absolutely outstanding company and the brace is helping my dog with his torn ACL immensely. I cannot say enough kind things About the company and especially Karen in customer support.

Our seven year old wirehaired pointing griffon hurt his knee this winter. After much research we purchased a Cruciate Care Knee Brace - Medium Wide. At first we had problems with the brace not staying in place even though we had all the straps right. Then we realized our big shaggy beast was getting his hair lodged in the brace disrupting the fit when he laid down or rolled in the snow. So we trimmed the fur on his leg quite a bit. Now when he lays down or sits then stands back up the brace goes into the proper position to support his knee. This brace now holds his knee in the proper position so he can put weight on that foot flat on the ground. Lesson is don't blame the brace if the fur is getting in the way. We are the owners and should be able to figure some things out. The brace is well designed, well manufactured and easy enough to use. We have had contact with Karen who has been very helpful. Our vet did say to try a brace to go with rest and dietary supplements but did not recommend a company for the brace. We will be bringing our dog to the vet so the vet can examine the brace and tell others about it. As far as people complaining about no returns, that is stated up front on the web page.

Hi Karen, Just wanted to give you an update on Maizie's progress. It has been eight weeks since she started using the Ortho Dog Brace. When we first started the joint below the knee was cocked at probably a 35 degree angle. It now has straightened to the same as the left leg. Now, with or without the brace she walks normal without any limp. She is now a lot more frisky and we have to really be controling because she wants to run as before. Her progress has been remarkable. Unfortunately most people don't do any research and follow the Vets advice to do surgery when your brace system is so much better for the dog and so much easier on the owner. We plan to continue to using the brace both indoors and outdoors through the 13 weeks. However ,after the 13 weeks we will continue to use it outdoors for an additional 4 weeks. She loves to run and jump and we think the brace will slow her down a bit. Thanks again for all your help and we welcome any advice ! Richard

Excellent customer service although we have struggled with the fit of the brace. In my opinion, it is difficult to put on a dog with an injury due to all the Velcro and fasteners. I had hoped to help my dog walk better with an injured knee but it seems to be hindering more than it is helping. However, Ortho dog has reached out to offer assistance and we will continue to try to make the brace work since it was an expensive purchase.

I mistakenly wrote a review for Orthopet on this site. Please disregard my review' Orthodog is good but Orthopet is not

I wish I would have read the reviews before wasting $375 on this brace, however, the vet recommended. It was difficult to get just the right adjustment and still ended up being too tight for my dog. She hated it and I hated seeing her in more discomfort because of it. After months of this I took her to another vet who prescribed Librela. This monthly shot for 8 months was a godsend. I cannot recommend the brace, but I do recommend Librela.

Wasted $325. I had such high hopes for this brace, but unfortunately it does not work for my dog. It goes crooked on her and once she sits down, the brace doesnt resume its place. It has to be so tight to stay put that it puts major pressure on her lower back. I am really unhappy that returns are not accepted and I see why. What a complete waste of money.

My McNab collie was such a fast runner she tore her ACL going full out. After taking her to the Vet he suggested surgery. Our girl, being a rescue baby, suffers from many anxieties, so we decided that experience would not be an option. I couldn't put her through more trauma. Fortunately, I watched a positive Youtube video about Ortho Dog. Following their website instructions, I placed my order.The customer care I received from that moment on was the best I have ever received from any vendor, online or in person. I feel that they would still be there for me anytime going forward. I was even contacted to confirm her measurements, which I did not get correct. Sarah worked with me so the fit was great. Instruction for me to attain success was unlimited. It did take me a few trial and errors to get everything where it needed to be to give Bree the stability she needed. Sarah worked with me every step of the way. It was my learning curve, not the brace. Best decision ever to be a Ortho Dog client - forever grateful.

I've had it for about 7 months and not once have I ever gotten it to stay on. It's stiff and uncomfortable for the dog and ALWAYS comes off. Total absolute and complete waste of money.

Be very sure you are able to waste a lot of money when it doesn’t fit properly. My dog is tall and thin (I wish I had seen some reviews here before buying) and even after watching all the videos multiple times, reading all the instructions over and over and sending pictures and emailing back and forth (customer service does try) I couldn’t get the brace to stop sliding down past his knee when my dog sat. I even took the brace to my vet - the technician had no luck, and the vet said the brace would work only for a limited range of dogs depending on body size and leg length. I had high hopes and gambled - and LOST. Be very, very sure before you take the chance.

At the time I purchased the brace I had serious fitting concerns, Abby was kind enough to walk me through and personally checked my measurements. After receiving the CCL brace for our Bogart I sent pics and Sarah replied promptly with fitting corrections that used clear and concise verbal instructions along with directional arrows on the picture. Bogart has varying degrees of happiness with his brace, and I was VERY much on the fence about whether it was helping or hurting... but here we are a week later and he is able to walk and use his leg. I am highly optimistic that he will continue improving. He's a boy and surgery is cost prohibitive and I think it would be absolute misery to place crate limitations on big active boy for 8-12 weeks. Thank you Ortho-Dog for providing help & natural relief! ps- tiny adjustments are needed to the brace throughout the day, but that's no different than any human brace I've ever worn.

Absolutely horrible fit. I have a thin greyhound mix. I did measurements like the video said, they even called to verify measurements before shipping, I sent photos. Up till then I got great customer service. But when the product got her, I watched their videos and others on YouTube, no way will this brace stay on my dogs leg. The minute she lays down it slides below the knee. I have reached out to customer service with 4 emails including photos and video and the won’t respond back. Horrible waste of money!!!!!!!!!!!!!!!

In 2020, my then 11-year-old dog was diagnosed with a torn cruciate ligament. I was hesitant to put my not-so-spring-chickeny pupper through major surgery. This brace was highly recommended by vet tech friend and seemed worth a try. The dog had unusual proportions, but a tailor made the necessary alterations for less than $15. The Cruciate Care Knee Brace gave my aging but still-wanting-to-be-active dog more than two years of much improved mobility and quality of life. Thank you for this wonderful product and the joy it made possible for my dog.

What an amazing company! I ordered a brace for my 14-year-old dog Molly, who had surgery on her cruciate ligament when she was 10 years old (to the tune of $2,500+) and has recently injured the same ligament. Our vet is "on vacation" for 2 weeks and we needed immediate care for Molly. Our vet (well, an assistant because Molly's vet was on vacation) gave us 3 options: put your dog down (NOT an option in our opinion unless she is suffering), get additional surgery, (not really an option because her ligament is torn where you repaired it 3 years ago and she is almost 14, so putting her under anesthesia

In 2019 Tansy tore one of her back ACLs and the following year, she tore the other back ACL; both were corrected with surgery. However, after that she began developing arthritis in her back and hips. Over the last several months, the signs of aging and the arthritis have quickly caught up with Tansy. She has been having a very difficult time moving around or standing for any length of time. Her front paws began to deform, likely in part due to her compensating for the pain and deformation in her back end. An Aunt told us about OrthoDog and said it had worked wonders for their dog. We knew we had to try it in hopes of giving Tansy a better quality of life for whatever time she has left. Tansy doesn't necessarily like wearing it, and she acts like a bit of a baby about it, but it has been nothing short of a wonderful little miracle seeing our sweet fur-baby being able to move around better, after only a few days of wearing the brace. It's still obvious in her mobility that Tansy is 15 years old, but the Orthodog brace has brought a little bit of her spark back as she seems to be in less pain and able to move around more freely. For all of that, we are extremely grateful and feel the brace is worth every penny! The customer service has also been fantastic - from verifying measurements so we make sure to order the correct size, to consulting on the fit of the brace after we received it. Thank you, Orthodog, for helping us make Tansy's life (and ours in return) better!

We ordered the hip ortho support brace for our 14 year old poodle with hip issues. The company was great. They called after I ordered to clarify the size of my dog since I had mistakenly inputted the wrong weight. My dog still has issues but the brace provides support to his back legs and makes it easier for him to walk on wood floors, with less slippage. He appears to like it and will wear it the entire day. Thanks

My honest review is that they are such a scamers. I just order 400$ dls dog brace and they just took my money . No product no money back.

I am so so thankful for the CCL brace it saved me 4000 bucks on my dog not having surgery, and with a lot of work my dog is heale. He tore his ACL last April, after 2 vets saying he needed surgery I found the brace from Orthodog. It was the best money I have spent in years. It was a lot of work but I would do it this way over surgery any day!!! Thank you orthodog so much

**** Buyer be aware the straps that hold the knee brace and ankle brace are not tear-dog-chewing resistant **** Considering the "users"(dogs)will likely try to chew it, that is quite surprising. I am aware that there is no chew-proof material. The website only mentions that the material is "Nylon." Like some dog leashes are "chewing resistant" more than others, the Cruciate Care Knee Brace's straps should be. The material is out there. The thin Nylon should be replaced with better material. For customer service, it is excellent when you can talk to a person. The automated message suggests using email for a faster response when you don't. You will need to keep on phoning to talk to a person. When I did talk to someone and asked why is hard to get to talk to some, the answer was that their team is small. My opinion is that if there is not enough staff to answer the phone, adding staff is a needed. It seems you will need to be around your dog at all times until the dog "accepts" the brace and likely will not chew it. This note is found on their website: "... The Cruciate Care Knee Brace should always be removed at night so that the skin can breathe. Please also remove the Cruciate Care Knee Brace if you are crating your dog or leaving them unattended. ..." I was offered a used/donated knee brace, which was nice. I only had to pay for shipment.