Origin Energy Reviews

I went online to book a date for moving into a new property and everything was done as requested with no issues.

Excellent customer service as usual. Despite constant requests from other suppliers, I wouldn’t change as a result of this excellent service. Well done keep it up. 👍❤️

The app is ok and origin generally have competitive rates

Operator who took my enquiry was excellent. She was very courteous and pleasant and spoke English clearly. She understood my requirements and met them promptly and effectively. She explained things clearly and succinctly. Hence, I am very satisfied with the outcome of my call.

Your email explaining our plan has the following statement “If your plan has an expiry date, we'll send you a reminder before it runs out”. I received no early reminder at all, only a notice of my new plan fees, AFTER the plan expired. This means you cannot be trusted, you did not do as you promised.

Customer service lady was amazing

I called today for a payment plan review. And I spoke with Nour. He went absolutely above and beyond to help me and get me the most out of my gas and electricity plans. I could tell how much he values his job and how much he genuinely cares about customers. Thank you so much. You were a pleasure to speak with.

You have organised to exchange the meter and so far nothing has happened and still keep lying and justifying your shortcomings. It is completely unacceptable and your metering team need to check and see if they are doing their job.

Very helpful

The representative Karyl was very patient and proactive to help me to find a cheaper electricity plan!

Phone contact with Origin representative (Julia) was most helpful. She was patient and courteous.

Sharad, was very helpful and assisted me with all my needs.

Liana has been fantastic in helping us transition to a non-profit plan. The guidance has been invaluable in helping us continue supporting our local community. Throughout the entire process, Liana has been incredibly helpful and supportive, and we greatly appreciate all the help.

Experience. Skill. Understanding and Respect...really understand and experience operator...best operator I been taking too... Thank you Komal help and your respect 🙏...

Nicole the Energy Specialist that dealt with my case/enquiries was amazing. Very thorough, professional with great updating communication skills. Origin has an asset of an employee in the likes of Nicole. Great client services/service excellence THANK YOU!

It is a surprise to have initial offers fulfilled these days. I am glad to see this time it has happened. We obviously cannot guarantee the validity of comments made by telemarketers at times.

Couldn't bother wasting time no worth just one word, stay away from Origin

Respond immediately and patient.

The lady Kaz was very helpful. I know that electricity is high, but so very expensive and I don’t really understand why. Not just my bill but everybody’s.