Review summary

Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

I completed my Certificate in Nail…

I completed my Certificate in Nail Technology and had a mixed experience. The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician. My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety. For example: 1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb but anything over 470-480 won’t work) 2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least 3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC) 4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.

j
Lots of room for improvement

the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.

Highly Recommend

One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable. The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work. A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges

DC
Certificate III in Nail Technology course experience

I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.

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All reviews

1,000 total • Write a review

Showing 951 - 960 of 996 reviews
J
5 out of 5 stars

Support staff were very helpful and…

Support staff were very helpful and approachable. It was a wonderful experience studying with Open Colleges.

Date of experience: December 11, 2019

K
1 out of 5 stars

Be careful

I started studying with OCA in 2017, doing a business diploma. They made it incredibly difficult to finish the course delaying everything until my time had run out and I needed to get an extension for more money. In the end I had to contact the ceo and seek legal advice so I can get my money back. At this point in time I’m still in the process of getting my money back.

Date of experience: December 11, 2019

K
1 out of 5 stars

PLEASE avoid this company

I am very disappointed in open colleges and honestly wouldn't recommend taking the Cert III in education support course through them. I quickly learnt that better learning material is available (for free) online than what was provided in the course modules and my grades reflected this as I received high distinction grades every time I looked elsewhere for information. Some of the assessments were interesting and helpful, however I frequently found myself completing tasks that were completely irrelevant to the job role of a teachers assistant let alone a teacher, which is a huge waste of time. Oh, and don’t bother trying to think outside the box when answering questions, OC are clearly working off a checklist so only want a genetic response. Turn around time for assessments being graded took around a month when it was only supposed to be 10 days. Support is available for students via live chat but they NEVER appear to be online! Email support can take days and sometimes even then my query wasn’t actually answered.

Date of experience: December 10, 2019

Z
4 out of 5 stars

Hi,everyone

Hi, let me quite get my certificate, then tell workmate and friends, they're should be need learning course to your open space

Date of experience: December 9, 2019

C
5 out of 5 stars

Open colleges were very accommodating…

Open colleges were very accommodating for people who work full time. The course was very informative.

Date of experience: December 9, 2019

L
4 out of 5 stars

Rural student & happy 😊

Every part of my journey has been a great learning experience. I could not have achieved this without the wonderful help from Student Support. The Assessors are very knowledgeable and supportive and give you feedback on assessments, which only helps you to improve. My WP supervisor was amazing! & willing to share her personal experiences. Many thanks to you all - I will study with you again. 🌷

Date of experience: December 9, 2019

JS
1 out of 5 stars

Worse college to deal with

Worse college to deal with. Stop the course I was doing not offering anymore but you still have to pay. Never respond to emails In Tasmania they will not employ you if you got your animal veterinary nursing through this college

Date of experience: December 9, 2019

VB
5 out of 5 stars

Happy to Study at Open Colleges

Open Colleges has been a good experience overall, I studied Diploma in Community Services. I was happy to work at my own pace in the time frame of 2 years. The assessors overall have been helpful, there's a lot of support. Having completing my Work Placement Assessment tasks with Rosan has been good. The pre-assessment video call was helpful to prepare me for the actual assessment and I felt less anxious overall. I'm thankful for all the support and guidance. The assessments were made easier to understand when working with Rosan.

Date of experience: December 8, 2019

M
3 out of 5 stars

Lots of delays along the way

Lots of delays along the way, some due to technical problems and changing decisions and difficulties with finding placements ,means that the extensions given eat into the next part of the pathway rather than really adding time to the course.

Date of experience: December 8, 2019

CG
1 out of 5 stars

Only want your money!

Only want your money!! They won’t help you like they promised at the beginning! They don’t keep a record of ANY of the assessments you have completed. They then tell you that you have a shorter amount of time to finish your course. For a 2 year course they were making people complete it in 9 months or less yet you still had to pay every dollar. DO NOT STUDY WITH THIS COMPANY!!!

Date of experience: December 7, 2019

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