Review summary

Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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EC

Erin Clancy

3 out of 5 stars
I completed my Certificate in Nail…

I completed my Certificate in Nail Technology and had a mixed experience. The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician. My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety. For example: 1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb but anything over 470-480 won’t work) 2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least 3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC) 4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.

j

jenny

2 out of 5 stars
Lots of room for improvement

the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.

AK

Anthony Kellett

5 out of 5 stars
Highly Recommend

One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable. The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work. A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges

DC

D Cook

5 out of 5 stars
Certificate III in Nail Technology course experience

I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.

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1,000 total • Write a review

Showing 941 - 950 of 996 reviews
L
3 out of 5 stars

Veterinary Nursing review

I would only recommend vet nursing through open colleges if you already have employment in a veterinary clinic and have enough motivation to study online without the help of face to face communication. Although it was easy to get in touch with student support, there would always be a delay in hearing back from the course assessors, this can be quite frustrating if you need help on a particular assessment or question in port folio. The communication and course requirements always differed between different staff members in student support which became quite frustrating, other then that the course is very detailed in what you are required to do!

Date of experience: December 18, 2019

J
1 out of 5 stars

Open Colleges Course

I would NEVER recommend anyone to use Open Colleges. They are slow to respond to requests, student support does not really help anyone, referring you always to a trainer of which you have to book a team in the future, usually 1-2 weeks. Initially they stated they had support for people with learning disabilities, but I received nil support, even after completing a special test, which confirmed I needed extra support. The portal is incredibly slow. Whilst waiting for marking you have to call and get the next module opened. All modules should be open so you can work at your own pace. These seem like blatant attempts to make the course run longer, hence you must pay more for extensions, increasing the cost many times. Don't use Open Colleges. Look at TAFE.

Date of experience: December 17, 2019

J
2 out of 5 stars

disappointing experience

No one got back back to me on time, marking assignments always took a long time. No-one seemed to know what was going on. RPL process was an absolute disgrace, so unorganised, the person dealing with my file had no idea what they were doing. Put me off using open colleges again and would not recommend to anyone else

Date of experience: December 17, 2019

M
1 out of 5 stars

* The course content hardly related to…

* The course content hardly related to the assessments for referencing or research. * Questions often were ambiguous & quizzes impossible that even trainers struggled with them. * For premium $$ I got very little. * I'd never recommend open colleges to anyone.

Date of experience: December 17, 2019

C
4 out of 5 stars

Overall great course

Overall great course. I don't believe that the face to face visit should be filmed. A person should come to the centre for that assessment.

Date of experience: December 17, 2019

RL
4 out of 5 stars

The course was a bit challenging in…

The course was a bit challenging in some cases. I felt sometimes the course material wasn’t always clear but the instructors did help a lot when needed.

Date of experience: December 16, 2019

J
5 out of 5 stars

Open Colleges support staff were…

Open Colleges support staff were extremely helpful, and the online learning was user-friendly. Was a great experience I would recommend this college to anyone thinking of doing further study online .

Date of experience: December 12, 2019

M
2 out of 5 stars

Wouldn’t recommend

I really didn’t enjoy studying with open colleges. From the beginning there were links in assessments that were old and no longer worked. As were there links that didn’t work in the assessment helpers. This just showed the lack of time taken to ensure that assessments stayed current. As I got further into my course I realised how unreliable the assessor were. One would say one thing was wrong but the other would say something else was wrong and what the first said was wrong was actually fine. There was no consistency. I also found that the questions never explained in enough detail what the assessor wanted to see. There was many occasions were the assessments were sent back saying ‘you haven’t included .......’ when the question never asked for anything of the sort. Consistency was definitely not something that was shown. There were many assessor who couldn’t have cared to help and that was frustrating and very disappointing. It says marking of assessments takes no more then 10 working day. Many times it took weeks and sometimes months. There is definitely a lot to be worked on. It took 2 months after finishing my work placement to get my workplace assessor to come out even though I had been trying to organise it for months beforehand. Once they finally came out I had to chase her for her report so that I was able to complete my course. Once everything was said and done, I had to call them to find out where my certificate once.

Date of experience: December 12, 2019

B
5 out of 5 stars

I enjoyed the flexability and wonderful support

I really enjoyed the flexability of studying online and when it came to my work placement I was able to get the support and advice I needed my my trainers so easly. It was great to study with open collages and I would recommend them to anyone who is wanting to gain qualifications and maintain a social life or a busy life style at the same time 😄

Date of experience: December 11, 2019

CP
4 out of 5 stars

You guys have been really helpful and…

You guys have been really helpful and understanding when I needed to extend my course due to medical reasons. I however thought that some of the assessments where a bit too difficult due to not enough information on the module bit overall, I was quiet satisfied.

Date of experience: December 11, 2019

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