Review summary

Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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See what reviewers are saying

EC

Erin Clancy

3 out of 5 stars
I completed my Certificate in Nail…

I completed my Certificate in Nail Technology and had a mixed experience. The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician. My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety. For example: 1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb but anything over 470-480 won’t work) 2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least 3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC) 4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.

j

jenny

2 out of 5 stars
Lots of room for improvement

the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.

AK

Anthony Kellett

5 out of 5 stars
Highly Recommend

One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable. The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work. A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges

DC

D Cook

5 out of 5 stars
Certificate III in Nail Technology course experience

I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.

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All reviews

1,000 total • Write a review

Showing 931 - 940 of 996 reviews
S
4 out of 5 stars

Certificate III in Education Support

I had a great experience doing my course. I really like that I can work at my own pace and if I need help someone is always there. They have very helpful trainers and support staff and the assessors grade your assessments as soon as they can. Overall I had a great experience and am now qualified as a teacher's aid.

Date of experience: December 27, 2019

AL
4 out of 5 stars

Loved it

Loved it, and graduated :)

Date of experience: December 26, 2019

GS
4 out of 5 stars

Open Colleges was incredibly generous…

Open Colleges was incredibly generous with time extensions and over the phone support. I was struggling often when it came to submissions due to an accident that had be flat on my back for weeks, working full-time and being a parent. I explained my situation to student support and the support I received was fantastic. I am now certified and working full-time in mental health which is a long time dream come true. Thank you Open Colleges!!

Date of experience: December 23, 2019

P
2 out of 5 stars

Disappointed to say the least.

Unfortunately my experience with Open Colleges was disappointing to say the least. No help from my assigned trainer, had to wait 2 months to get modules marked, modules never opened automatically after 48 hours as advised, trouble downloading assessments as system was unavailable. Some of the trainer were helpful in the end as was my workplace assessor. Would not recommend.

Date of experience: December 23, 2019

B
5 out of 5 stars

Positive experience to be had by all.

My experience has been nothing but positive. My questions to the assessor or trainer was always answered in a timely and friendly manner. I had to extend my course a few times due to unforeseen personal circumstances and fulfilled my requests every time in accordance with their requirements - which I will always be thankful for. Nothing but 100%.

Date of experience: December 21, 2019

SJ
5 out of 5 stars

I would HIGHLY recommend Open Colleges

I would HIGHLY recommend Open Colleges. The support is absolutely fantastic. I felt very anxious at the start of my course but with all the help and support I received, I was able to complete my course confidently. A BIG thank you

Date of experience: December 21, 2019

S
2 out of 5 stars

Review

The support was a joke really... never there when you need them took way too long to get an answer and student support didn't know what to do either... I don't think the course reflects the industry very well unless you work for a very big agriculture company. If anyone wants to learn something about agriculture and farming and cattle.... go out there and do some work on a real farm not a course you will learn more on a property than on this course There was only a couple of Assessors who were very helpful Sometimes it's not about reading books and regulations but about common sense!!!!!

Date of experience: December 19, 2019

S
4 out of 5 stars

Helpful and encouraging support

Helpful and encouraging support

Date of experience: December 19, 2019

T
5 out of 5 stars

Love getting qualified with Open…

Love getting qualified with Open College. Lots of support, relevant information, interact with other students if you choose, its all there. Remember, it's all online so you need to be dedicated and strict with yourself. Looking for study to enter new employment then try Open College.

Date of experience: December 19, 2019

D
5 out of 5 stars

Doing my Diploma through Open Colleges…

Doing my Diploma through Open Colleges has been great. The whole process was very easy and being able to work at my own pace was fantastic. All the assessors and support were very helpful and everything was done promptly, from reply’s to my emails to the marking of assessments. I completed my workplace assessment with Rosan and he made it so comfortable and straight forward, there was no need to be nervous at all. It was a worthwhile and positive experience.

Date of experience: December 18, 2019

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