Review summary

Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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EC

Erin Clancy

3 out of 5 stars
I completed my Certificate in Nail…

I completed my Certificate in Nail Technology and had a mixed experience. The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician. My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety. For example: 1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb but anything over 470-480 won’t work) 2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least 3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC) 4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.

j

jenny

2 out of 5 stars
Lots of room for improvement

the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.

AK

Anthony Kellett

5 out of 5 stars
Highly Recommend

One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable. The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work. A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges

DC

D Cook

5 out of 5 stars
Certificate III in Nail Technology course experience

I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.

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Showing 861 - 870 of 996 reviews
CN
1 out of 5 stars

Horrible

Bad!! Terrible!! I have been trying to study two different courses with them since 2017. They took my money and i have no recived anything nor any helo throughout the process. My first course wss deleted when i was nearly done; they did not fix the issue. The second course more mods and assesments were added on near the end of my course and timeframe was not extended to accommodate. I asked for help iver the years and recived none. Now my course is over. Did not finish it. I request an extention time over the last 6 months and it go denied. So $5000 later and still nothing. DO NOT USE THEM

Date of experience: February 4, 2020

C
5 out of 5 stars

Open Colleges is excellent!

Open Colleges has made online study a truly positive experience. The modules and reading provided are easy to navigate; the academic support is genuinely helpful and responds quickly; and the guidance and support from the assessors is excellent. The school I did my ES placements at even commented that they had never had such excellent communication from a study provider before.

Date of experience: February 3, 2020

BM
1 out of 5 stars

I would defiantly not recommend open colleges!

I would defiantly not recommend open colleges to anyone. My course went through a change to keep up with government standards. Pretty much you had only 6 months to finish the course if you were already enrolled (not the full 3 years) or you would have to start again with the new material. I chose to start again as I had only completed 5 modules out of 15, and with working a full time job I would not get it complete in 6 months. I spoke to student support to see if I would have another 3 years to complete after the change over, and they said that they would extend the time for completion. However, little did they tell me that I would have to PAY MORE. No help what so ever. Not with the course work, placement or extensions. If you are thinking of studying, please, please do not go through open colleges!!

Date of experience: February 1, 2020

R
5 out of 5 stars

5 star training

Open Colleges gave me the opportunity to up skill in the comfort of my own home. All trainers are amazing and very helpful. They are all full of knowledge.

Date of experience: February 1, 2020

A
5 out of 5 stars

Achieved my goal

As a mom of two kids it's great opportunity for me to go for further studies without going anywhere it would be possible only with the help of open college teams and academic and all support they provide me to complete my certificate 3 in childcare services . I highly appreciate their effort and help that they would provide to us all the time. The best thing is during my course I got job and I am going to do further studies as a diploma in childcare again with open colleges. Thanks Open colleges team

Date of experience: January 31, 2020

A
5 out of 5 stars

great platform to study.

great platform to study.

Date of experience: January 31, 2020

AM
5 out of 5 stars

Thanks for all the support visit over…

Thanks for all the support over the past two two years, particularly with help sourcing a suitable work placement, and also for extending my course.

Date of experience: January 31, 2020

c
3 out of 5 stars

A cheaper option to TAFE but....

Open Colleges are a cheaper alternative to TAFE but there are hidden impacts such as lengthy and laborious credit or RPL processes. Communciation was at times patchy. I found that the course work was often outdated with missing or broken links to further information. Interaction with other students was limited. My course was set up for people actually working in the industry so newcomers would have really struggled, especially in relation to the work experience hours and activities required. Student support was helpful though the there needs to be some reinvestment in the platform to compete with the likes of TAFE.

Date of experience: January 31, 2020

J
1 out of 5 stars

Not impressed

Most of the website links in content material did not work. Assessors are almost impossible to get in touch with, whether through Student Support or the messaging system. Instead of waiting 10 business days as predicted to receive feedback on essays, I was usually waiting about a month or more, and the last two assessments took 3 & 4 months—literally!—to receive feedback on, and I truly believe that was only because I demanded to talk to the manager because of many reasons. One of the assessments that took the longest was actually the assessor’s wrong as I had attached all the necessary information, but she had not looked at it and marked me as if it wasn’t uploaded. I am glad to be finished with my course but won’t enrol with Open Colleges again.

Date of experience: January 30, 2020

D
5 out of 5 stars

I had a Fantastic time at my course

I had a Fantastic time at my course. My Teacher was great and I had lots of positive feedback. Course was easy to read and Assignment were essy to upload. I was worried at first going back to school at 51. But they added very flexible and supportive.

Date of experience: January 30, 2020

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