Review summary

Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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See what reviewers are saying

EC

Erin Clancy

3 out of 5 stars
I completed my Certificate in Nail…

I completed my Certificate in Nail Technology and had a mixed experience. The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician. My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety. For example: 1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb but anything over 470-480 won’t work) 2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least 3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC) 4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.

j

jenny

2 out of 5 stars
Lots of room for improvement

the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.

AK

Anthony Kellett

5 out of 5 stars
Highly Recommend

One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable. The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work. A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges

DC

D Cook

5 out of 5 stars
Certificate III in Nail Technology course experience

I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.

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Showing 841 - 850 of 996 reviews
J
5 out of 5 stars

Excellent learning organizational.

Excellent learning organizational.

Date of experience: February 13, 2020

C
4 out of 5 stars

Great option for study, user friendly and relevant material

I enjoyed my course with Open Colleges, I found the material very relevant to the industry today and the course provided some excellent resources. The Open Colleges portal and systems were user friendly, however I did feel there were areas regarding communication with tutors and support which lacked timely attentiveness when I started. I felt this was over come with the introduction of the online chat option and responsiveness increased with the marking and tutor engagement towards the last 8months.

Date of experience: February 13, 2020

S
5 out of 5 stars

Great online course as I live in a…

Great online course as I live in a rural remote area.

Date of experience: February 11, 2020

A
1 out of 5 stars

Worst study experience ever!

All they care about is taking your money. Terrible support, terrible course content, gave incorrect information about course completion which meant I lost all my money and got no qualification at the end. I've studied online with other instutions and universities previously and had great experiences but my time with open colleges has been terrible.

Date of experience: February 11, 2020

BB
1 out of 5 stars

WORST COLLEGE EVER....

WORST COLLEGE EVER.... all they care about are the payments. They don't suport students and they reply very late. I have huge financial issues now because of them and i also developed huge anxiety and stress. If they don't refund me i will take it to court. I can't even complete the first module because the assessments are so confusing and unclear. They don't help out with the questions and the people who answer me are not professionals. DO NOT STUDY WITH THEM. THEY WILL STEAL YOUR MONEY

Date of experience: February 11, 2020

g
1 out of 5 stars

I would not recommend this Open…

I would not recommend this Open College! If you have any life-changing issues making it difficult to study and require deferral or cancellation, they will not help! they won't refund the course components you haven't had access too! Absolutely appalling I'm not even sure how they can get away with a 7-day cooling-off period, misleading information and theft as far as I'm concerned! I will be taking this to court. I've been to university and never had to pay for a unit I haven't started.

Date of experience: February 10, 2020

R
5 out of 5 stars

It was a roller coaster for me.Course…

It was a roller coaster for me.Course content was very good but not correctly sequenced. I also found having to print, scan and upload a very difficult and expensive task since I do not work. I wish the college would offer these facilities. There also needs to be a steady team of staff. For a 6 months course I had 3 different educators, each with there own method, it was quiet confusing. More student support in terms of checking if they are going alright.

Date of experience: February 10, 2020

C
4 out of 5 stars

Very happy for the most part :)

Was very happy with all aspects of the course except that it was often quite difficult to get a hold of Assessors . On line and phone support was excellent however. Overall a good experience Cheers Chris

Date of experience: February 9, 2020

B
5 out of 5 stars

Highly recommend Open Colleges!

I can’t recommend open colleges more! I had to extend my course and they were so great about it. The whole process from joining, course administration and the training assessors have all been fantastic throughout. Highly recommend.

Date of experience: February 8, 2020

N
1 out of 5 stars

Not worth the time or money

I have emailed student support four times recently. No response. The course is out of date. With broken links to YouTube videos in the content. The assignments are terribly written so that they make little sense and are open to student or assessor interpretation. Overall a frustrating and not very appealing experience. Would not recommend

Date of experience: February 7, 2020

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