Review summary

Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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EC

Erin Clancy

3 out of 5 stars
I completed my Certificate in Nail…

I completed my Certificate in Nail Technology and had a mixed experience. The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician. My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety. For example: 1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb but anything over 470-480 won’t work) 2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least 3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC) 4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.

j

jenny

2 out of 5 stars
Lots of room for improvement

the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.

AK

Anthony Kellett

5 out of 5 stars
Highly Recommend

One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable. The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work. A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges

DC

D Cook

5 out of 5 stars
Certificate III in Nail Technology course experience

I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.

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Showing 751 - 760 of 996 reviews
V
5 out of 5 stars

After not studying for 25 years

After not studying for 25 years, I did not think that online study would be for me. How wrong was I?! I was worried that I would not be supported if I found my studies to be too challenging. The assessors/trainers were very encouraging & usually replied to any course related queries within 24 hours. It also challenged me to problem-solve myself before going to the trainers for assistance. Most of the time, I was able to work things out for myself or look things up in Google. The course material was very thorough. I would highly recommend Open Colleges if you're thinking of doing online study.

Date of experience: April 6, 2020

KM
4 out of 5 stars

I enjoyed the course but found a lot of…

I enjoyed the course but found a lot of the Module assignments were repetitive. I also found it took a long time for Modules to be graded. I also found the video Assessments a nightmare when it came to uploading them. I had thought I had finished the course back in December but some modules weren’t signed off and I couldn’t get the videos to download. Assessments I thought had gone through hadn’t. But there is a light at the end of the tunnel and I have finally Graduated 4 mths later.

Date of experience: April 4, 2020

C
5 out of 5 stars

Open colleges has been a great…

Open colleges has been a great experience for me. Help was always provided when needed. I especially appreciated all the help from Claire Cooper who helped me through the entirety of my work placement and gave me great help and feedback. I would definitely recommend open colleges to others and i will be doing my diploma through them soon.

Date of experience: April 3, 2020

N
5 out of 5 stars

Really enjoyed the course

Really enjoyed the course. Found the Trainers and Assessors really responsive, with great feedback. Would definitely recommend Open Colleges.

Date of experience: April 2, 2020

K

Kim

US

3 out of 5 stars

Open Colleges Experience

Enrolling in Open Colleges was easy. Assignments were graded promptly. Course material was well laid out- sometimes repetitive. Disappointed in lack of assistance when trying to find a placement in a rural area- be sure to have a placement and know if you can get one before you pay for the course! I prefer university learning- I found TAFE very over the top in regards to assignments and if you miss one aspect the entire assignment was often wrong and you would have to resubmit- where at university you would get a grade. But this is not open colleges fault- but something to consider.

Date of experience: April 2, 2020

SP
1 out of 5 stars

Terrible experience DO NOT ENROLL

Terrible experience. Me and my peers all hate this place. Would never recommend to anyone. Id actually go out of my way to save them from enrolling into this terrible course content. I dont know what the other subjects are like the the diploma of social media marketing is horrible.

Date of experience: April 2, 2020

M
5 out of 5 stars

Enrolled Nurse

Was an amazing experience, the staff were so supportive.

Date of experience: April 1, 2020

JA
1 out of 5 stars

Having to take open colleges to a civil…

Having to take open colleges to a civil court is the most irritating and frustrating experience. Their website is misleading, and their student resolution team only have "no" in their vocabulary. I strongly urge others who are having issues to seek legal action. Do not waste time with tribunals they get no where. I cannot understand how this company still is allowed to run as a registered RTO. If the student resolution team asks you to contact them on here I wouldn't bother either you will get no where. Take it to a formal court room.

Date of experience: April 1, 2020

T
2 out of 5 stars

I personally found that the assessments…

I personally found that the assessments were poorly written, there was a lack of support and that the services provided such as talking to an online agent were frequently unavailable. The assessments had spelling and grammatical errors sometimes to the point that the question didn't make sense, considering I was completing a course in Speech Assistance this was extremely disappointing. Whenever support was needed it would take days to get a reply, I often found there was no assistance from staff members over the phone due to a lack of knowledge even when regarding my account details rather than the course itself. Also the "chat online" services were never available even through the "opening hours". Overall I'm really upset that I spent thousands of dollars for a piece of paper with information I could have learned on the internet.

Date of experience: March 31, 2020

TW
1 out of 5 stars

Terrible

Terrible! assessments have taken a month ++ to be assessed when you contact support they say there's a backlog, we're having issues etc. I was told I could RPL parts of my course before I purchased it and now half way through I am told it is not possible. I have submitted assessments and they have been lost. I would not recommend Open Colleges. I would never use them again. Stick with TAFE!

Date of experience: March 31, 2020

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