Open Colleges
View company profile →
I personally found that the assessments…
I personally found that the assessments were poorly written, there was a lack of support and that the services provided such as talking to an online agent were frequently unavailable. The assessments had spelling and grammatical errors sometimes to the point that the question didn't make sense, considering I was completing a course in Speech Assistance this was extremely disappointing. Whenever support was needed it would take days to get a reply, I often found there was no assistance from staff members over the phone due to a lack of knowledge even when regarding my account details rather than the course itself. Also the "chat online" services were never available even through the "opening hours". Overall I'm really upset that I spent thousands of dollars for a piece of paper with information I could have learned on the internet.