Review summary

Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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See what reviewers are saying

EC

Erin Clancy

3 out of 5 stars
I completed my Certificate in Nail…

I completed my Certificate in Nail Technology and had a mixed experience. The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician. My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety. For example: 1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb but anything over 470-480 won’t work) 2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least 3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC) 4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.

j

jenny

2 out of 5 stars
Lots of room for improvement

the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.

AK

Anthony Kellett

5 out of 5 stars
Highly Recommend

One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable. The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work. A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges

DC

D Cook

5 out of 5 stars
Certificate III in Nail Technology course experience

I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.

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All reviews

1,000 total • Write a review

Showing 71 - 80 of 996 reviews
A
1 out of 5 stars

Wouldn't recommend

Wouldn't recommend studying through Open Colleges. Assessors don't check in on students and offer limited assistance. Emails to student support are ignored. The assistance they say they offer on their website aren't followed through/true. Seems as if they prefer to let their students struggle so they receive more money (extension fees). Do yourself a favour and study online elsewhere.

Date of experience: October 10, 2022

J
4 out of 5 stars

Pleasantly Surprised

I was very satisfied with the assortment of topics covered in the Community Services Diploma and it provided a good overview of the industry. I would recommend they add additional information regarding law proceedings (which many community members face) but there was a plethora of information specific to counselling methods. Start early on applying for Work Placement, left mine till the last minute and it was stressful. Very good assessment walk through recordings by the teaching team so it didn't feel as overwhelming.

Date of experience: October 4, 2022

t

til

US

4 out of 5 stars

Open collages

I found open collages easy to use and I was able to complete the course with ease.

Date of experience: October 4, 2022

z

z

US

1 out of 5 stars

What a scam don't waste your time and money

The assessments are very unfairly marked, and then you will be asked to pay a fee to resubmit. Some of the course content is over a decade old and is no longer relevant at all. The majority of the links on the course pages no longer even exist. There are spelling mistakes in every second paragraph, they did not even bother to run a spell check before publishing the course. Student support is close to non-existent, you will be waiting several weeks for a reply to an inquiry. This organisation only cares about attempting to milk as much money as they possibly can from students.

Date of experience: September 22, 2022

H
1 out of 5 stars

They are horrible. DON'T USE THEIR COMPANY.

They are horrible. Meticulous and nit-picky. They take forever to respond to and mark assignments and they charge you (50$) to re-submit) if you fail 3x which you will. Even using the marking key as a guide you will still receive it back. They don't want you to succeed and make it incredibly difficult to do so.

Date of experience: September 7, 2022

D
1 out of 5 stars

Waste of time and money

Waste of time and money, so I can`t recommend them. I did my part and still running after my certificate for over 2month.

Date of experience: August 30, 2022

YY
5 out of 5 stars

I had a great experience with Open…

I had a great experience with Open Colleges. The online learning experience was easy for me to navigate through and I received great support from the assessors and online help. I appreciated the feedback and guidance. I will definitely be coming back to do further training and study through them as its made it easy for me to balance single parenting, studying and working.

Date of experience: August 30, 2022

S
5 out of 5 stars

the Asessors at Open Colleges are…

the Asessors at Open Colleges are extremely helpful and understanding, I loved studying my Diploma of Community Services with them

Date of experience: August 30, 2022

J
1 out of 5 stars

Awful services.

I have been waiting for my certificate for a long time now despite following up and no action (no one cares to replies emails). I was being told to check my junk mail as an excuse to delay the process. I could not talk to the person (Joshua) who was following my case because Rozelle didn't see the need for me to do that. Rozelle made sure I can't talk to anyone. I don't trust the college.

Date of experience: August 18, 2022

m
5 out of 5 stars

I have completed my course the online…

I have completed my course the online content was very helpful and up to date the online assessment walk throughs were very helpful and the assessor`s were fantastic and very helpful making the course an enjoyable experience.

Date of experience: August 10, 2022

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