Review summary

Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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EC

Erin Clancy

3 out of 5 stars
I completed my Certificate in Nail…

I completed my Certificate in Nail Technology and had a mixed experience. The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician. My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety. For example: 1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb but anything over 470-480 won’t work) 2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least 3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC) 4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.

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j

jenny

2 out of 5 stars
Lots of room for improvement

the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.

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AK

Anthony Kellett

5 out of 5 stars
Highly Recommend

One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable. The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work. A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges

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DC

D Cook

5 out of 5 stars
Certificate III in Nail Technology course experience

I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.

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Showing 441 - 450 of 996 reviews
AC

So glad I went through Open Colleges

I completed my Diploma through Open Colleges, I found the platform to be great and was always up and running and there were no glitches or issues that prevented me from doing my work. All of the assessors and trainers were easy to contact and got back to me quickly. When it got to my final face to face assessment I was really worried having to do it over zoom due to COVID restrictions but the assessor Rosan made me feel comfortable and relaxed and was really supportive throughout the entire process. I cannot recommend Open Colleges enough! I have found employment in the industry I was studying and Open Colleges supported me in this from start to finish.

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A

Amazing Exeperience

I had a great experience with Open Colleges, and will recommend them to anyone. I have also referred many people that I know to them. Even with the time difference between Africa and Australia, they helped me with all my queries and problems without any fault. I have really enjoyed studying through them, and I'm considering doing it again.

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L

Overall positive if you are self motivated and have support for video/audio assessments

I enjoyed studying with Open Colleges because it allowed me to go at my own pace. Each time I needed help student support and the assesors were helpful. I probably wasn't expecting to involve friends to help with video/audio assignments to the extent required but once I got into a rhythm I could organise them reasonably quickly before moving forward. I also got a little frustrated when trying to communicate via message system only as there is about a 3 day time lag for a response and sometimes the question I had was minor but held me back from moving forward. The course content was good and able to navigate it with ease.

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C

Open Colleges are great

Open Colleges are great. The team are always there to help support you through your study

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KB

Supportive staff. Updated curriculum is better than the old

I changed curriculum towards the end and the updated version is more up to date and relevant than the old. The assessors and student support team are Open Colleges biggest asset. Some appendix items could be easier to find but I feel this is a great value course.

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AS

they made me sign on for two courses…

they made me sign on for two courses then two months later charged me the whole amount and said I could no longer study, they now harass me every week and I has asked them to let me study let me complete what I started but NO I have to pay and suffer for what they want

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R

Great for Online Learning

I completed the CERTIFICATE IV in Business Administration. Open colleges delivers this course in a very user friendly way. I was able to access my account from anywhere in the world. I liked that I could pick it up and put it down to suit me. I have been working full time and have moved house twice since I started the course and nothing was affected. The staff respond to queries or questions very promptly and assessments were marked and sent back within 10days. I would definitely do another course through Open Colleges.

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J

Cert IV Bookkeeping & Accounting

I think some of the units, whilst interesting, were not at all what I was expecting. Perhaps having a choice of elective options might be more useful? I also felt that more review and practise of the first few modules would have been helpful as this is what most people (well, me) undertook the course to learn - balance sheets, P&L, budgets, payroll, BAS, AR/AP.. More exposure to these topics further along the course would be helpful as refreshers/enhancers. Having said that, I learned a lot and the trainers and assessors were very helpful. Studying this course from interstate was frustrating with the time difference and working full-time. Generally happy though, and would recommend the course.

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N

I really enjoyed studying with open…

I really enjoyed studying with open colleges, the lectures guided me throughout every step for completing this course. The student support team helps me whenever I was stuck in any suitable regarding acedamically or practical workplacement or any other IT matters. The lecturer response time is very quick in reply. And as students I have asked many questions and they never hesitated to reply me back. While doing this course, with there guidance and support it helped me choosing the right pathway ahead for my further studies. Now i am confident to acheive my further goals and studies. Thank you very much Open colleges.

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JP

Very professional accessors always…

Very professional accessors always there to help you for your assessment and student support nice and friendly

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