Review summary

Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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EC

Erin Clancy

3 out of 5 stars
I completed my Certificate in Nail…

I completed my Certificate in Nail Technology and had a mixed experience. The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician. My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety. For example: 1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb but anything over 470-480 won’t work) 2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least 3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC) 4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.

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j

jenny

2 out of 5 stars
Lots of room for improvement

the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.

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AK

Anthony Kellett

5 out of 5 stars
Highly Recommend

One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable. The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work. A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges

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DC

D Cook

5 out of 5 stars
Certificate III in Nail Technology course experience

I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.

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Showing 421 - 430 of 996 reviews
R

I found the staff to be very helpful…

I found the staff to be very helpful and pleasant when I phoned in for help, the assessors were also very pleasant to deal with and the content of the course was on point. Thank you

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DT

The course overall has had very…

The course overall has had very thorough content for the field I am working in, the modules had good detail of practical topics that are relevant for use in most community services organisations. The Assessors have been very responsive and supportive which has been a good experience to have in an on-line learning format.

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N

Good support and content but modules need to be reviews

Good support but it would have helped having someone check in every so often as doing online study is hard. I understand there was the study buddys but maybe having student support email or call to check in would be beneficial. The content was good although I did find that there were multiple spelling errors throughout the modules and ALOT of the videos you can no longer view for some reason. I started writing down which ones initially to relay this information back to OC but lost count early on. Great support and help from my assessors for assignments. I found the video webinars for assignments very helpful and beneficial. Doing more of these throughout the course may help students. I really enjoyed studying my course and wish all the assessors, support team and students at Open Colleges all the best, Thankyou,

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N

Thank you

The experience was very good and I had help all the way till the end. With a full family life juggling studing was made easy by doing it on my time and terms. Thank you Open colleges

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P

E1242 Certificate IV in Accounting and Bookkeeping

Open colleges provides a simple to use, straight forward learning process. The information is relevant and the assessments professionally constructed. I have been most impressed with the support offered by trainers, assessors and the Student Support live chat was a life saver.

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D

Felt on my own the whole way through

Felt on my own the whole way through. No one responds to the In house emails. Quick enough to take the money out your bank every week, but when it comes to wanting help no one is interested. Don’t waste you time or money. Wouldn’t recommend at all!

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LW

OC AOD very IV

Good content, intuitive platform and prompt marking and tutor feedback. My challenges were, largely, covid related. This was most telling whilst trying to secure a placement. Whilst OC places the onus on the candidate to find a place themselves, I was not too impressed with the structure in place to help me in this. One area that needs some review is the balance between online modules and SWL assignments. I spent so much time discharging assignment tasks whilst on placement, I struggled to learn how my host org works. Can there be more assignments prior to placement and more tasks defined by your workplace supervisor?

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C

Horribly worthless

What a horribly unprofessional organisation. Took weeks to respond to my emails about wanting to cancel my course. Once they finally did respond and say I’d be payed back what I was owed I’ve now spent weeks chasing my money. Only to receive a joke payment of $6.88 today. Will be taking this further what an absolute scam.

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S

Great course providing good coverage of…

Great course providing good coverage of relevant subject matter. The flexibility offered through an online course was helpful especially for anyone needing to continue with work and every day life commitments. Recommend teaming up with a study buddy early as this really helps to maintain motivation.

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DH

Trainers were great

Trainers were great, course content and assessments were relevant to the actual course I studied however sometimes I feel like I enrolled myself into a drama class with the amount of filming and editing required to be submitted but I suppose this is an online course and the trainers do need to visually watch how I would conduct meetings, discussions etc. Overall a good course, I also learned how to edit short video clips whilst taking the course and would recommend Open Colleges to anyone looking at improving their skills

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