Review summary

Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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See what reviewers are saying

EC

Erin Clancy

3 out of 5 stars
I completed my Certificate in Nail…

I completed my Certificate in Nail Technology and had a mixed experience. The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician. My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety. For example: 1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb but anything over 470-480 won’t work) 2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least 3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC) 4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.

j

jenny

2 out of 5 stars
Lots of room for improvement

the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.

AK

Anthony Kellett

5 out of 5 stars
Highly Recommend

One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable. The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work. A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges

DC

D Cook

5 out of 5 stars
Certificate III in Nail Technology course experience

I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.

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Showing 291 - 300 of 996 reviews
M
5 out of 5 stars

I quite enjoyed my experience with Open…

I quite enjoyed my experience with Open Colleges. I did use longer than the year to complete however Student Support were very understanding and were happy to extend my course. I liked being able to study in my own time and receive quality feedback.

Date of experience: May 19, 2021

K
4 out of 5 stars

Overall, good college!

Open Colleges was helpful on assisting me when needing and great at providing accurate and clear feedback for assessments. There was sometimes a lack of communication with booked phone calls with trainers and assesors but overall, would recommend to a friend wanting to study online.

Date of experience: May 19, 2021

J
3 out of 5 stars

Reasonable course

Reasonable course. Pain in the ass placement requirements. Being a room leader of a childcare centre isn't enough to be a workplace supervisor. They need to have held the diploma for 3 years, which only 1 person at my centre had. I didnt even work with her but she had to sign off all my documents. Taking 3 months to get the diploma certificate. There are better places available.

Date of experience: May 19, 2021

A
4 out of 5 stars

Overall good experience

Overall good experience, great support from Rosan! Areas for improvements: additional study resources, assessors response to academic questions, ways to engage online students in collaborations. Currently the course would only suit people with previous experience of online study and a great deal of self-motivation and resilience ( looking for student placement, when not working in the industry). Keep up the good work! Alla Evans.

Date of experience: May 19, 2021

V
5 out of 5 stars

Excellent staff and courses

Excellent staff and courses

Date of experience: May 19, 2021

D
5 out of 5 stars

Thank you so so much.

Apologies to get back to you late , thank you so so much for all your support with everything that you offered me you guys where amazing to me. Your examiners where so helpful and helped me through every situation, without them I’ll never get through my assignments the way I did. With the extension, thank you heaps for those also it means a lot to me that I had your support. I would recommend you guys to anyone thank you.

Date of experience: May 18, 2021

B
5 out of 5 stars

I personally found my online course to…

I personally found my online course to be well planned out and easy to navigate. The "Chat with Support" option is a winner with Open College staff quick to resolve any issues. The trainers were professional in my opinion and seemed to go all out to help us students. (Thank you Nicola). Overall, Trainers and Support staff were amazing throughout. :)

Date of experience: May 18, 2021

DB
5 out of 5 stars

I found the teacher/asseors at Open…

I found the teacher/asseors at Open Colleges to be supportive, caring and encouraging - with respect to my certificate 111 in Education Support Erika Russell, Claire Turner, and Mathew Curtis, if not without them, I would not have been able to complete the course; in particular Mathew with his weekly webinars during COVID lockdown in Melbourne. I cannot recommend them highly enough. Also, student support services were excellent whenever I had a technical issue - which was often. Also, I liked the payment plan.

Date of experience: May 18, 2021

KM
5 out of 5 stars

I thoroughly enjoyed my learning…

I thoroughly enjoyed my learning experience through Open Colleges. The online content was easily accessible and the material was very thorough. All assessors were always accommodating and extremely helpful.

Date of experience: May 15, 2021

mn
5 out of 5 stars

Trainer Rosan has been amazing…

Trainer Rosan has been amazing throughout my journey!Selfless and always willing to help even when fully booked he would still squeeze in some time!He is an assert to open colleges! Thank you👏👏👏👏👏💃

Date of experience: May 14, 2021

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