Review summary

Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

✨
Based on reviews, created with AI

See what reviewers are saying

EC

Erin Clancy

3 out of 5 stars
I completed my Certificate in Nail…

I completed my Certificate in Nail Technology and had a mixed experience. The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician. My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety. For example: 1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb but anything over 470-480 won’t work) 2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least 3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC) 4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.

j

jenny

2 out of 5 stars
Lots of room for improvement

the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.

AK

Anthony Kellett

5 out of 5 stars
Highly Recommend

One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable. The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work. A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges

DC

D Cook

5 out of 5 stars
Certificate III in Nail Technology course experience

I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.

Company details

education_training

Information provided by various external sources

No description available yet.

Contact info

🌐

People also looked at

1 / 2
ME

Morpheus Education

morpheus.education

4.906077348066298 out of 5 stars

4.9 (181)

YC

Yoobee Colleges

yoobee.ac.nz

3.4545454545454546 out of 5 stars

3.5 (11)

OC

Online Colleges

www.onlinecolleges.com

4.239130434782608 out of 5 stars

4.2 (46)

SA

Stonebridge Associated Colleges

www.stonebridge.uk.com

4.413 out of 5 stars

4.4 (1000)

View all in education_training →

All reviews

1,000 total • Write a review

Showing 301 - 310 of 996 reviews
C
3 out of 5 stars

I found the courseware difficult at…

I found the courseware difficult at times navigating through it as being an older chap .But finally got through ,generally the staff were very helpful. As a person who left school early with limited IT skills , online was stressfull.

Date of experience: May 13, 2021

J
5 out of 5 stars

Extremely helpful staff and a well laid out course.

The course materials were perfectly presented, easy to digest and well run. I also can't praise the staff enough, any issue I had they dealt with extremely fast and achieved a perfect outcome. I would definitely recommend Open colleges.

Date of experience: May 13, 2021

SD
4 out of 5 stars

Was great to get the qualifications for…

Was great to get the qualifications for the jobs I’ve done.

Date of experience: May 12, 2021

CA
5 out of 5 stars

I really enjoyed the course and the set…

I really enjoyed the course and the set out. It was great. Easy to use once I got into it. I’m a mother of two small young children and work full time. So I got up at 5am each morning and did an hour each day. It worked really well for me and finished in one year. Thank you open colleges. I would definitely use you again if I was to study further.

Date of experience: May 10, 2021

ME
5 out of 5 stars

I felt supported through each stage of…

I felt supported through each stage of my studies despite the worldwide pandemic and changes for employment etc. that have faced us all. The student advisors were considerate and helpful In getting me to my graduation. :)

Date of experience: May 9, 2021

c
5 out of 5 stars

Every step of my training was extremely…

Every step of my training was extremely easy to follow and when I needed help there was always someone to ask—the chat support on line or student support services. My assessor Melissa Mckay was also very encouraging and supportive. I want to thank Open Colleges for helping me achieve my goal of obtaining Cert IV in Mental Health.

Date of experience: May 8, 2021

BC
5 out of 5 stars

Thankyou for the opportunity to gain my…

Thankyou for the opportunity to gain my qualification. I am so happy!! I found distance education challenging at some times, because I’ve always been used to a physical classroom environment. However I can honestly say the support from student services was amazing, and I’m so happy I stuck with it!! Thankyou Open Colleges.

Date of experience: May 7, 2021

L
3 out of 5 stars

I unfortunately had a lot of trouble…

I unfortunately had a lot of trouble with OC. Although the assessors are really lovely - while I was doing my course work and assessments they could sometimes take up to 2 weeks to respond back to me whenever I had a question. It was only towards the end of my course that they started to respond quicker because of how much trouble I was having with my placement (due to no contact with my workplace supervisor - so no check in phone calls and no answering questions about requirements) My workplace supervisor basically got fed up with OC and refused to sign my 160 hours of placement. I then had to do a further 40 hours of placement at another facility - which was impossible due to covid. - I had to pause the course for 6 months because of this. I was also told that I would get a special extension due to all of this only to find that my course expired with no warning. After having to call the student help line I was told I have to request an extension and write my entire situation on a form - even though they had record of it already and told me I didn't need to do anything. I do however appreciate OC apologizing to me for all this happening. Alex Nicol has been amazing through this process and has made me feel a lot better about it all. I finally have my diploma, but it sure took a lot to get it haha.

Date of experience: May 4, 2021

CP
2 out of 5 stars

WHAT A NIGHTMARE OF SCHOOL

From my perspective as an experienced Nail Artist and Certificate III Nail Technology student trying to finish the course: intellectual content is ok. Dense material to learn in detail about the whole basics. Complex modules and strict with Legislations Health and Safety and legal rules. However: OUT OF DATE, old style techniques and processes of teaching. The course doesn't follow the advances of the market and the real life of the nail industry. It's cheaper than a proper school like TAFE, French Beauty Academy, etc but the stress of actually learning out of theory is exhausting! Finding your own clients to do things people don't really like? Find loads of people that are keen to receive treatment just for the extensive assessments: HELL. The work placements don't match the reality of salons with real clients. You cannot do assessment tasks on clients that are paying for treatments the way they want. It doesn't make any sense. Tiring: Find a workmate with time/patience to be your supervisor while they are busy doing their own job? Ask the workmate to analyze and fill up heaps of paperwork that should be the responsibility of the school? COME ON. Where on Earth a government-subsided school can be so corrupt and non-sense? Open Colleges is the nightmare of modern nail spas, nail bars, and fast-paced busy nail techs. Internet and small brands are on the market not only because they make money but because they teach and they sell reality for people that have a genuine interest and talent to be a nail tech already. If you're a newbe looking for a Certificate/piece of paper go for it (TAFE preferably) but OPEN COLLEGES: trash. Don't waste your money and time to ruin your patience, nights of sleep, and professional reputation among beauty colleagues.

Date of experience: May 4, 2021

C
2 out of 5 stars

Assessment Assistance is poor.

Where is the genuine assistance? We shouldn't have to submit an assessment to receive assistance as that counts as submitting which is terrible seeing as you get 2 go's before having to re-pay for an assessment. The course I chose is good, though the trainers are not really trainers because they are not training the customers, if someone asks for assistance why send the same generic template to everyone, why not give assistance as if it was face to face. I lost motivation doing this course because of the lack of assistance when it was needed and continuously re-submitted assessments because of this.

Date of experience: May 4, 2021

Previous1•••303132•••100Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.