Review summary

Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

EC

Erin Clancy

3 out of 5 stars
I completed my Certificate in Nail…

I completed my Certificate in Nail Technology and had a mixed experience. The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician. My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety. For example: 1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb but anything over 470-480 won’t work) 2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least 3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC) 4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.

j

jenny

2 out of 5 stars
Lots of room for improvement

the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.

AK

Anthony Kellett

5 out of 5 stars
Highly Recommend

One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable. The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work. A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges

DC

D Cook

5 out of 5 stars
Certificate III in Nail Technology course experience

I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.

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Showing 231 - 240 of 996 reviews
G
4 out of 5 stars

Good

The course seemed a bit outdated and my first trainer was very tough and confusing with submission of assessments once I got my new trainer it was so good and communication was better.

Date of experience: July 8, 2021

JG
5 out of 5 stars

I had a great experience studying with…

I had a great experience studying with OpenColleges. Assessors were fantastic. They gave me fruitful feedbacks and encouragement along the way. I really do learnt a lot from them. I cannot finish my studies without their help. I will definitely recommend (10/10) Open Colleges to my families and friends. From the bottom of my heart, ThANK you so much!

Date of experience: July 7, 2021

J
5 out of 5 stars

I was very happy to enroll myself in…

I was very happy to enroll myself in open colleges. The team specifically trainers and student support have been extremely helpful in every step of the way. The course content is quite extensive and enough material to use and refer back to. The quizzes and assessments at the end of each of the core modules has helped me a lot to summarize the overall learning.

Date of experience: July 7, 2021

F
4 out of 5 stars

Miss

Bit slow . In responding back otherwise team and teachers are really helping and have great knowledge . I recommned Open colleges if u want to study online .

Date of experience: July 6, 2021

H
3 out of 5 stars

The experience and ease of study with…

The experience and ease of study with open colleges was great, although some of the content was outdated once I obtained my workplacement which left me under prepared .

Date of experience: July 6, 2021

K
5 out of 5 stars

I have just completed Cert 3 Education…

I have just completed Cert 3 Education Support. Easy to follow course work. Great support.

Date of experience: July 5, 2021

S
4 out of 5 stars

Open Colleges provided overall a great…

Open Colleges provided overall a great alternative to studying a course with flexible hours. When approached (several times) the student support and Trainers team were extremely helpful and genuine about wanting students completing there course. The feedback I would give is to have scheduled regular check up calls to keep students on track (reminder/check in emails are easy to either skip or miss all together). The main flaw with this style of education is the lack of 'face-to-face' contact which you would get in a classroom setting. Either this or have a timetable of due dates for portions of the course to minimise students not leaving enough time for each assessment or completion of the course. The Cert IV Vet Nursing was a very big Unit to complete, and certainly took up more time than ever anticipated. I certainly fell into the trap of not knowing how much time to allocate per task which resulted in extensions and cramming in a lot of the work at the 'last minute'. Having goals for where you should ideally be in your completed content during the set duration of the course would help immensely. The content and resources the course provided was great and informative, as well as very accessible help by trainers if approached. I appreciate every effort Open Colleges put into the eventual completion of my course. Special thank you to Amanda and Victoria!!

Date of experience: July 5, 2021

A
5 out of 5 stars

Excellent experience with open college

Very helpful supervisor all the time with all support. All staff also helped a lot.

Date of experience: July 3, 2021

I

Ian

US

5 out of 5 stars

Thankyou so much

Thankyou so much. I have thoroughly enjoyed completing the certificate 2 in horticulture through Open colleges. The accessors have been very helpful with their information and guidance throughout my study period.

Date of experience: July 2, 2021

T
4 out of 5 stars

The course was good and the assessors…

The course was good and the assessors were great. I did struggle with some of the activities throughout the modules having incorrect information or answers, which caused some stress when trying to work out what I was doing wrong (which was nothing). Time given to complete the course was appropriate and support was there if needed.

Date of experience: July 1, 2021

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