Review summary

Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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See what reviewers are saying

EC

Erin Clancy

3 out of 5 stars
I completed my Certificate in Nail…

I completed my Certificate in Nail Technology and had a mixed experience. The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician. My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety. For example: 1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb but anything over 470-480 won’t work) 2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least 3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC) 4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.

j

jenny

2 out of 5 stars
Lots of room for improvement

the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.

AK

Anthony Kellett

5 out of 5 stars
Highly Recommend

One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable. The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work. A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges

DC

D Cook

5 out of 5 stars
Certificate III in Nail Technology course experience

I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.

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Showing 221 - 230 of 996 reviews
B
4 out of 5 stars

All of the instructors were quick to…

All of the instructors were quick to grade work and always willing to assist with any thig that i was struggling with. Having the ability to get assistance and support from other students also is a great advantage.

Date of experience: July 19, 2021

M
5 out of 5 stars

Very satisfied

This was the second time that I had chosen to complete a course with Open Colleges. I found the experience to be fantastic all of the support I needed was on hand. I found the feedback from each assessment to be clear and helpful. If I ever decide to continue studies in the future I would choose open colleges again. Thank You all so much for the experience and support.

Date of experience: July 17, 2021

A
4 out of 5 stars

Diploma of Community Services experience

Overall good experience, interesting course material. Assessors helpful, though not very detailed feedback for assessments which would be useful for academic growth. Student services pretty average, often needed to call / email follow up several times to get things sorted. Despite this, I still recommend Open Colleges.

Date of experience: July 16, 2021

E
3 out of 5 stars

The Structure of the Course

The course structure is kind of repetitive en every module. I didn't like the rigidity of the assessments when the student wants to do more or better of what is asked then answers from assessors is "Do not change the format of the assessments", but the format of the documents limits the student to the minimum possible. I hate the way of assessing the practical part. Through 3 minute videos is imposible to really show everything you need and you have to become a master in video editing. It would be much better if the student has the opportunity to do like a work practice in a real work place and being assess in working experiences. But not sending videos to Open Colleges, just being assessed by a professional hortuculturalist in real life

Date of experience: July 16, 2021

K
5 out of 5 stars

I really enjoyed studying with open…

I really enjoyed studying with open colleges. It is an easy access site with all information accessible, the training staff were amazing in supporting me through my journey. I highly recommend Open Colleges.

Date of experience: July 15, 2021

T
4 out of 5 stars

Thank-you

Thank you Open Colleges for assisting me to get my Diploma. Making things easy for people who work full time and would like to study.

Date of experience: July 13, 2021

C
5 out of 5 stars

I would recommend Open Colleges to…

I would recommend Open Colleges to anyone. The online format is very easy to use and follow, the courses are fantastic and the assessor's and trainers are brilliant.

Date of experience: July 13, 2021

T
5 out of 5 stars

Thank you for providing a fantastic…

Thank you for providing a fantastic opportunity for me to achieve my goal of graduating in Certificate III in Early childhood education and care.

Date of experience: July 13, 2021

A
4 out of 5 stars

Horticulture was great.

While I found recording videos for the presentations daunting at first the course was very good. The trainers were incredibly supportive and I was able to get an extension on the duration. George and Amy were fantastic and incredibly helpful. I’ve learned a lot more than I expected to.

Date of experience: July 9, 2021

L
1 out of 5 stars

HUGE no from me

HUGE no from me. I understand policy rules and am always more than happy to follow them however, if a circumstance is beyond your control that impacts your ability to study, the policy should be reconsidered. Open Colleges is truly money focused and hungry and have absolutely no sympathy or understanding AT ALL. I was unaware of my mental illness when I enrolled and when I was diagnosed mid that year, my priority was NOT to cancel or do anything about my course but rather focus on my health and seek further help from professionals. Open College does not understand this. As my course has finished, they will not refund me because as I am not able to ‘continue my course as it has expired.’ And because of the pandemic, so many people have lost their jobs and are unable to continue to pay for their course but losing your job is not an excuse to them!!! So no, please do not sign up to any courses with them, unless you want to throw money away!

Date of experience: July 8, 2021

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