Review summary

Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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See what reviewers are saying

EC

Erin Clancy

3 out of 5 stars
I completed my Certificate in Nail…

I completed my Certificate in Nail Technology and had a mixed experience. The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician. My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety. For example: 1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb but anything over 470-480 won’t work) 2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least 3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC) 4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.

j

jenny

2 out of 5 stars
Lots of room for improvement

the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.

AK

Anthony Kellett

5 out of 5 stars
Highly Recommend

One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable. The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work. A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges

DC

D Cook

5 out of 5 stars
Certificate III in Nail Technology course experience

I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.

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Showing 151 - 160 of 996 reviews
K

Kim

US

4 out of 5 stars

Good feedback when I needed assistance

Good feedback when I needed assistance. Assignment marked in reasonable time. I had a few issues with admin stuff but it was sorted.

Date of experience: September 9, 2021

A
4 out of 5 stars

The assessors are great communicators!.

The assessors are great communicators!. My only negative review is, the 10 day turn around for feedback was frustrating. Particularly while waiting for feedback on my final assessments.

Date of experience: September 8, 2021

T
4 out of 5 stars

I had trouble sometimes but overall it…

I had trouble sometimes but overall it was good experience.

Date of experience: September 8, 2021

M
1 out of 5 stars

Extremely poorly written and no support

I studied cert iv health & lifestyles. It was great at the beginning, good context, support and my exams were marked within the 10 working days. But half way through it want rapidly down hill. Months to mark assignments. Terribly written, I just had to guess what the questions were asking me. Extremely repetitive, I was actually copying and pasting my answers, very draining. NO support, I was msging my trainer and just had no reply, I then found out through a stream of chats that the trainer had just left, so no one had contact me about this. We finally got a new trainer who I felt very sorry for because God knows how many assignments she had to mark and when I was finally able to get in contact with her for some help with a question, she didn't even know what the question was asking. I can't stress enough on how badly written the assignments were.

Date of experience: September 8, 2021

JH
4 out of 5 stars

I enjoyed studying marketing

Positives: I enjoyed learning about marketing and enjoyed the no pressure approach to get assessments done. It worked around my lifestyle and my job. Student support - great! I have also recently got a job in digital marketing. Negatives: sometimes assessors took a long time to mark my work so I couldn’t move on to next module and also some of the material in the course was really out of date. I’ve learnt more from doing some digital marketing crash courses outside of open colleges.

Date of experience: September 7, 2021

VA
5 out of 5 stars

Certificate IV in Web-based Technologies

I decided to move careers to the digital world and I wanted an entry point. This course was the perfect jumping platform. It is intense, it's sometimes easy and other times complex. Each module enriches you and thoroughly involves you. I don't think it's for the faint-hearted but for those who are really willing to learn and get their hands dirty to get it done and come out shining at the other end. I had no programming experience whatsoever and I got to make a website and even make an App from scratch! I never thought it possible in my wildest dreams! Open Colleges set up me for success. I got the help I needed any time I asked for it, from the teachers to the admin staff. Their touch of humanity is there every step of the journey and it's greatly appreciated. I fully recommend it and I'm grateful for the opportunity. Thank you everyone at Open Colleges, without you I wouldn't have been able to realize my study dreams, hold a full-time job and take care of the family at the same time!

Date of experience: September 6, 2021

OW
5 out of 5 stars

I started my Diploma in community last year and was able to finish the course in less than a year

I started my Diploma in community service last year and during my first conference meeting I was so confused as i have never studied online before. I didn't have a study buddy but with the assessment walkthrough it was so easy for me to get along my studies. My finall Assessor Rosan was so patient with me, made the entire process enjoyable. I am happy I choose open college.

Date of experience: September 6, 2021

MS
5 out of 5 stars

I completed a Diploma of Community…

I completed a Diploma of Community Services through Open Colleges and was very impressed by how accomodating, professional and enjoyable the whole experience was. I had to get several extensions due to changing States, work commitments, getting married and COVID. They did this for free, and then fast-tracked my final assessment grading so I was completed on time. I was worried by some of the negative reviews at the start, and by the ‘sales person’ like approach to getting my business, however this is no reflection on the actual course material, trainers or function of the online learning platform ‘Open Space’. The whole organisation is exceptionally professional and pleasant to work with. Rosan was my supervisor and he was brilliant. I could not recommend Open Colleges enough, thank you!

Date of experience: September 6, 2021

M
5 out of 5 stars

It has been a great learning experience.

It has been a great learning experience.

Date of experience: September 5, 2021

N
5 out of 5 stars

Excellent Photography and Photo Imaging Course

I thoroughly enjoyed completing this online course at my own pace. The support and guidance from the trainee, Sarah, was exceptional. Her feedback was professional and really helped with developing my knowledge, skills and confidence. The course content was thorough, interesting and covered many areas of photography. It was great! Thank you Open Colleges!

Date of experience: September 5, 2021

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