Review summary

Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

EC

Erin Clancy

3 out of 5 stars
I completed my Certificate in Nail…

I completed my Certificate in Nail Technology and had a mixed experience. The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician. My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety. For example: 1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb but anything over 470-480 won’t work) 2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least 3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC) 4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.

j

jenny

2 out of 5 stars
Lots of room for improvement

the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.

AK

Anthony Kellett

5 out of 5 stars
Highly Recommend

One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable. The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work. A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges

DC

D Cook

5 out of 5 stars
Certificate III in Nail Technology course experience

I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.

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Showing 141 - 150 of 996 reviews
G
5 out of 5 stars

Not only certificate you get from here

Not only certificate you get from here, you learn so many things related to course... 10/10. Loved it

Date of experience: September 17, 2021

IL
5 out of 5 stars

I enjoyed the journey till the end

I enjoyed the journey till the end. The different modules were well explained and had good resources which helped me in studying . The assessors were great and very supportive and were approachable. I also had a lot of help from student support whenever I had enquiries which made it really easy for me.

Date of experience: September 16, 2021

C
1 out of 5 stars

Poor teaching skills

Not happy with open colleges. Assessor tried to make me do an extra 40 hours on top of my already 120 hours of placement because I missed two questions on the placement portfolio. She didn’t understand my situation as I cannot do anymore placement hours before I need to earn a living. She was very anal and quite always marked me wrong on basic things. She wasn’t anal in the good way she was very repetitive. School wasn’t very helpful at all with finding placement and you have to find YOUR OWN. It took me over a year to find placement for a course that was meant to take 6-12 months. I should’ve listened to the reviews about this course before joining because I would’ve avoided it.

Date of experience: September 16, 2021

L
3 out of 5 stars

I struggled

The assessments were good. I learnt a lot from them and they were clear and easy to understand. The placement was a problem though. I found it so difficult to get placement and I had no help from Open Colleges. I was told I would get help, so I filled out some forms, only to have someone do google searches which I had already done myself. I found there was a very high turnover of staff which was frustrating. I believe I only got through this course because of the help I got from Rosan. Thanks Rosan for all you did for me

Date of experience: September 14, 2021

SC
3 out of 5 stars

The course had a lot if useful…

The course had a lot if useful information which I can use in my Industry it will help meove ahead in my career

Date of experience: September 14, 2021

S
1 out of 5 stars

I gave 1 star because 0 was not an…

I gave 1 star because 0 was not an option. I finished my course nearly 3 months ago and am still waiting for my graduation certificate and final 100% completed. There was no support when it was needed and assessments took over 30 days to be marked. I will never study with OC again or recommend them to anyone.

Date of experience: September 13, 2021

S
5 out of 5 stars

Enjoyable study experience

I really enjoyed studying with Open Colleges. The Open Space interface was easy to navigate. Any emailed queries to my teachers were always replied to promptly. All assessments were marked within the timeframe, with detailed feedback provided.

Date of experience: September 13, 2021

C
4 out of 5 stars

Positive and rewarding

It took me a little while to understand the format. I wish we were able to print certain pages rather than download the whole lot, but a few modules in I got the hang of it and the whole experience has been rewarding and promising.

Date of experience: September 10, 2021

H
5 out of 5 stars

The assessor's feedback were very…

The assessor's feedback were very helpful in the completion of my course. Though most of the time I hesitated asking questions because I think it's dumb, like "it's simple and I should know the answer", but asking them and receiving the clarification from the assessors makes the projects easier.

Date of experience: September 10, 2021

A
3 out of 5 stars

I enjoyed Open colleges while…

I enjoyed Open colleges while completing my Diploma of Counselling. However was very confused to find out that OC diploma doesn't give you the same as a diploma from other providers. When I tried to become registered has a counsellor OC students have to do 24 supervisions throughout a year, compared to 12 like other qualified counsellors. It's like a diploma but you come out on your P's rather then your full licence. Given the cost and time given to complete this Diploma, I was frustrated that there was also no exploration from OC as to why this was either. However the staff are very lovely. The outlay was easy to navigate, and given that face to face learn as been disrupted during 2020 and 2021, I was very happy to be learning online from the beginning. And the path way to continue further study at Charles Sturt Uni is a fantastic pathway for those who wish to continue their studies.

Date of experience: September 10, 2021

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