Review summary

Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

EC

Erin Clancy

3 out of 5 stars
I completed my Certificate in Nail…

I completed my Certificate in Nail Technology and had a mixed experience. The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician. My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety. For example: 1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb but anything over 470-480 won’t work) 2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least 3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC) 4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.

j

jenny

2 out of 5 stars
Lots of room for improvement

the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.

AK

Anthony Kellett

5 out of 5 stars
Highly Recommend

One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable. The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work. A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges

DC

D Cook

5 out of 5 stars
Certificate III in Nail Technology course experience

I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.

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Showing 131 - 140 of 996 reviews
A
4 out of 5 stars

Certificate IV in Accounting &…

Certificate IV in Accounting & Bookkeeping qualification was a great course with in-depth learning. Teachers were fast with grading and providing great feedback along the way.

Date of experience: September 28, 2021

JH
1 out of 5 stars

irrelevant and a waste of money

The assessment questions for the youth work cert IV are regularly very poorly worded, often confusing and seem to have not been proof read. I found the course generally to be utterly irrelevant to finding work in the field, and the response times to questions was very poor. DO NOT WASTE YOUR MONEY

Date of experience: September 26, 2021

RF
4 out of 5 stars

I found Open Colleges to be…

I found Open Colleges to be a professional and reliable education provider. Staff and support personnel went out of their way to assist and help where ever necessary. Course content was adequate and relevant.

Date of experience: September 24, 2021

B

Bec

US

5 out of 5 stars

I highly recommend open Colleges

I highly recommend open Colleges I have just graduated my certificate 3 nail technology. it was an amazing course my trainer Ellena was wonderful she was always there when I needed and the student support was also wonderful. I can’t recommend enough

Date of experience: September 24, 2021

R
5 out of 5 stars

Supportive and enjoyable

I found Open Colleges to be very supportive and informative. I enjoyed completing my course and I am looking forward to starting in the education field.

Date of experience: September 23, 2021

FS
5 out of 5 stars

Cert IV in Ageing Support

I enrolled in the Cert IV in Ageing Support. The course content was outstanding - very thorough- and the platform extremely user friendly, which is very important for on-line courses. My assessor was very experienced in the industry and very professional. Open Colleges maybe a bit more expensive than other on-line platforms, but well worth it.

Date of experience: September 23, 2021

T
5 out of 5 stars

Overall very happy

Overall very happy, the site was easy to navigate and the teachers were great.

Date of experience: September 22, 2021

H
5 out of 5 stars

Loved the help and support from everyone

Loved the help and support from everyone

Date of experience: September 21, 2021

S
3 out of 5 stars

Qualified Student Review

While I am so happy to have completed my course - I have had some time to reflect on my experience. While overall the experience was good there are some points I believe would be helpful for Open Colleges to look into. The student Platform 'Open Space' is not as user friendly as made out, it is not compatible with all devices used and the 'percentage' area is not in real time or sometimes does not update at all - the chat feature however, is fantastic. The modules are not set out in a way that makes much sense - many of the modules require you to stop halfway through as you cannot complete it without work experience, leaving you at the end with all these half finished modules which doesn't really make sense as you need to complete modules to unlock the next. Some of the questions in the modules are VERY cryptic - while there are module helpers sometimes the module helpers seemed more of a motivational speech rather than an example or help. So when you complete a task and submit the teachers are looking for something specific that was not specified in the question and almost felt like I had to read between the lines a lot. While the teachers were fantastic at helping when you asked for it - if the questions and tasks were set out clear and concise this would free up a lot of their time. I do also think a 'student manual' of some sort would be useful that sets out what task to do when and how to submit assignments. Sort of like an online checklist at the start that would also make it easier to see what is left to do. The tutors were very helpful when I needed it with very quick turn around. I do think the course needs a bit of tweaking just to help people get their qualifications as many times I felt unmotivated when submitting assignments knowing that I would have to resubmit again and again. Looking forward to receiving my certificate and I hope Open Colleges staff are all getting through this lockdown. Sophie

Date of experience: September 21, 2021

M
5 out of 5 stars

i learnt alot throughout my study and…

i learnt alot throughout my study and the impact was positive

Date of experience: September 18, 2021

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