Review summary

Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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See what reviewers are saying

EC

Erin Clancy

3 out of 5 stars
I completed my Certificate in Nail…

I completed my Certificate in Nail Technology and had a mixed experience. The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician. My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety. For example: 1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb but anything over 470-480 won’t work) 2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least 3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC) 4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.

j

jenny

2 out of 5 stars
Lots of room for improvement

the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.

AK

Anthony Kellett

5 out of 5 stars
Highly Recommend

One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable. The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work. A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges

DC

D Cook

5 out of 5 stars
Certificate III in Nail Technology course experience

I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.

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Showing 111 - 120 of 996 reviews
Hw
1 out of 5 stars

Unprofessional company

Unprofessional company Do not go near this organisation!!!! be ware

Date of experience: January 3, 2022

BL
5 out of 5 stars

Diploma of Community Services

I did a Diploma of Community Services with OC. I found them to be very compassionate and understanding. When I was unable to complete the course before the expiry date, they provided me with 3 months extension for free. The student support and assessors are very good.

Date of experience: December 8, 2021

LU
1 out of 5 stars

Do not attend open colleges I tried to…

Do not attend open colleges I tried to cancel my diploma because of an injury and they rejected my special circumstances they don’t want to accept special circumstances even though they say they offer it just so they can still claim 1/3 of the course I have a drs certificate and they have sent me to a creditor and I still have to pay 4 thousand DO NOT TRUST THIS COLLEGE

Date of experience: November 22, 2021

E
1 out of 5 stars

Bad experience…

I had a bad experience with OC and had to renew my contract with work placement of over 120 hours for a Certificate 3 in early childhood care and education. It ended up being 180 hours of work. Open college are bad in mathematics a well. I completed 75 % of my studies. However, my certificate of attainment only recorded 25 %. Policies need to be revised, they may be over a 100 years old.

Date of experience: November 3, 2021

P
5 out of 5 stars

I find this college is excellent in education and training

I find this college is excellent in teaching and educating students on the ways of the world and reality pertaining to the course area they choose to study. They have been very reasonable and accommodating with me, but firm, but fair. I believe this experience has been the best learning one so far and placement was an opportunity to learn, grow and implement into practice on a practical level. I highly recommend this institute to further your education and career prospects!

Date of experience: November 2, 2021

C
1 out of 5 stars

Open Colleges do not act with integrity

Open Colleges do not honour their agreement and only act in their own interest rather than the student/consumer. They breach their contractual obligations but wont allow you to break yours. They are unfair, have no compassion and are all about the money. There are so many educational providers - please chose them. Open Colleges are the worst !

Date of experience: October 27, 2021

G
1 out of 5 stars

I never gonna recommend this course to…

I never gonna recommend this course to anyone. The learning context is not up to dated and poor management.

Date of experience: October 26, 2021

jo
4 out of 5 stars

It’s been very nice and smooth getting…

It’s been very nice and smooth getting my diploma in community services, they are always willing to listen and support you whenever they are being called upon

Date of experience: October 26, 2021

JL
1 out of 5 stars

Totally ripped off

I enrolled in a course and didn’t complete it. I think I read one article and then changed my mind and never logged in again. They still charged me in full - $8000+ Total rip off and waste of hard earned money. They just see dollars, couldn’t care less if you actually get a qualification.

Date of experience: October 21, 2021

LS
4 out of 5 stars

I thoroughly enjoyed the challenge of…

I thoroughly enjoyed the challenge of learning online and found the Open Colleges team very supportive and helpful. It did take me much longer to complete the Diploma of Community Service than I thought it would but that was due to the pandemic which made finding Work Placement so much harder. It takes perseverance and diligence to complete an online study and Open Colleges are there for you if you need support with academic or other issues. I would recommend Open Colleges as it is an affordable way to upskill.

Date of experience: October 19, 2021

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