Review summary

Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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EC

Erin Clancy

3 out of 5 stars
I completed my Certificate in Nail…

I completed my Certificate in Nail Technology and had a mixed experience. The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician. My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety. For example: 1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb but anything over 470-480 won’t work) 2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least 3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC) 4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.

j

jenny

2 out of 5 stars
Lots of room for improvement

the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.

AK

Anthony Kellett

5 out of 5 stars
Highly Recommend

One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable. The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work. A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges

DC

D Cook

5 out of 5 stars
Certificate III in Nail Technology course experience

I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.

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All reviews

1,000 total • Write a review

Showing 101 - 110 of 996 reviews
SA
5 out of 5 stars

During doing my course with open…

During doing my course with open colleges, I had a good experience because I had a fantastic assessor Rosan Lal who is always helpful whenever I needed help or have questions. Plus it is a online course which I like most as I work full time and wouldn't be able to attend classes. So thank you Rosan and other staffs who helped as well.

Date of experience: April 22, 2022

MA
5 out of 5 stars

Done and Dusted! Diploma of Community Services

No road is as easy as the other. Today I can proudly say "Done and Dusted! The journey has not been smooth waters but getting the right kind of support and help was a great motivation to always look forward to the ending. I would like to say my big thank you to Rosan (Trainer/Assessor). He has been very helpful all along. I finally completed my Diploma of Community Services. I can't be thankful enough. With the pandemic, it has not been easy, however, perseverance was the key motivation for me to reach this far. Thank you Open Colleges and to all the support staff.

Date of experience: April 22, 2022

Y
4 out of 5 stars

Great support

My trainer Rosan was awesome, very helpful and made me feel very at ease with the whole thing.

Date of experience: April 18, 2022

RW
1 out of 5 stars

WASTE OF TIME AND MONEY

I studied through Open Colleges to get my certificate 4 in Youth Work. I completed all the theory modules and only had my work placement to complete when the first wave of covid-19 hit back in 2020. I applied to so many places that couldn't let me do my work placement because of the 1 person per 4m squared rule in offices. I extended my studies twice and after the 3rd time of trying to extend they wouldn't let me unless I had to pay the full fee of over $3,000 again to renew the course. When I told them I couldn't afford it and that I wanted to have my modules that I had completed on my USI statement of attainment they told me that it would be on there. I went on the USI website to check my statement of attainments recently only to find that instead of saying I have completed those theory modules they have put I withdrew/discontinued all of them. Which was not the case for those theory modules I put my time and effort into. From what I gather I cant even use those modules, that I have actually completed, to go towards RPL if I went into another certificate, meaning I have to do them all over again.

Date of experience: March 26, 2022

MS
1 out of 5 stars

Beware

Beware! There are some fantastic online study options and this is not one of them, as many others have said, medical evidence is not enough to stop them pursuing thousands of dollars, there are petitions and suggestions of legal action against Open Colleges.

Date of experience: March 19, 2022

RD
5 out of 5 stars

Rosan really made the Assessment stress…

Rosan really made the Assessment stress free and set my mind at ease.

Date of experience: February 24, 2022

K
5 out of 5 stars

stressed for no reason!

I was so stressed that I didnt sleep all night! In the end I had nothing to worry about, Rosan made me feel at ease and it ended up being a very positive experience. He is highly qualified, his feedback was amazing, I feel lucky to have had this last assessment process with Rosan, it felt relaxed and incredibly informative. All in all I had a great morning and I am so excited to have finialised it.

Date of experience: February 23, 2022

C
5 out of 5 stars

I just completed my Diploma in Community Services

I just completed my Diploma in Community Service... Hurray!!! My experience with Open Colleges was great but not easy. I started my Diploma in 2018 and completed it in Feb 2022. The modules are great, however, because it's online and you don't get to do face to face with a lecturer, you have to do a lot of reading. Basically, you will find it hard if you sometimes want to implement day to day activities without reading modules. One down side is that, they need to do better in helping find work placement. Otherwise, l am so much knowledgeable and up to now, i rely on my modules l have learnt for my employment. You have to prepare well for the Final workplace assessment with the assessors. ( Don't grow cold feet... they will help you all the way) A Big thank you to Rosan and Team*****

Date of experience: February 22, 2022

MS
1 out of 5 stars

There is no support from trainers and…

There is no support from trainers and the work load is stupid! Don't go here unless you want to be put off your dream!

Date of experience: February 14, 2022

DP
1 out of 5 stars

Beware.

The level of support, although promised to be excellent, was rubbish. Many students were complaining that work hadnt been marked and returned. Having to wait for returned assessments before the next unit was "unlocked" makes the course longer. If you don't finish in time, you pay extra. Trying to withdraw from the course without paying out the full fees is near to impossible no matter your reasons. Luckily I had a solicitor and my repayment was reduced. People I've met say they're criminals! Beware.

Date of experience: January 19, 2022

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