Review summary

Online Payment Platform has mixed reviews from customers. Customers particularly appreciate service, though some mention concerns about customer service.

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Based on reviews, created with AI

See what reviewers are saying

PJ

Peter Jacobs

5 out of 5 stars
Heb geld terug gekregen op tijd

Heb geld terug gekregen op tijd

EK

E. K

1 out of 5 stars
Very weak service

Very weak service. Had to deal with this 3x now. Via marktplaats you pay for their service to ensure that the deal goes well. Most of the time they don’t add anything, but then when it eventually goes wrong they close the ticket immediately. Keep cash from you (if you do not make an issue) even though the seller already has been marked as a Fraud and do not refund shipping labels even when nothing was sent with the label. Honestly I would only recommend this service if you already do not trust a Seller and you are willing to take a risk/gamble (losing 5% to their *service*)

M

Marjolein

5 out of 5 stars
Snelle reactie, goed geholpen

Snelle reactie, goed geholpen.

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All reviews

1,000 total • Write a review

Showing 721 - 730 of 996 reviews
LC
5 out of 5 stars

Goed service

Goed service

Date of experience: June 12, 2025

V
4 out of 5 stars

Op zich heeft de annulering goed…

Op zich heeft de annulering goed gewerkt. Ik kreeg echter de verzendkosten niet terug terwijl er nog geen kosten daarvoor waren uitgegeven. Ook is de mogelijkheid om te annuleren niet eenvoudig te vinden op marktplaats. Nadien snelle en duidelijke uitleg van Marktplaats....

Date of experience: June 12, 2025

S
5 out of 5 stars

Fout/schade van de bezorger

Ondanks het probleem overduidelijk lag bij de bezorgdienst is het naar mijn tevredenheid opgelost. Het afgesproken bedrag is netjes uitbetaald. Net als naar de ontvanger toe, die heeft de schade gekregen op de bestelde goederen en trg gekregen.

Date of experience: June 12, 2025

M
5 out of 5 stars

The problem's where taken care of real…

The problem's where taken care of real fast.

Date of experience: June 12, 2025

sj
4 out of 5 stars

quick and decisive action with no fuss.

quick and decisive action with no fuss.

Date of experience: June 12, 2025

MS
4 out of 5 stars

Generell bin ich sehr zufrieden.

Generell bin ich sehr zufrieden. Aber es kam zwischendurch die Frage auf: Was mache ich, wenn mein bereits verschickter 700 Euro-Artikel nicht vom Käufer freigegeben wird? Bleibt die Ware dann verschollen? Es gab schon etwas nervenaufreibendes Hin und Her, aber am Ende ist alles gut gelaufen

Date of experience: June 12, 2025

AK
5 out of 5 stars

Jullie zijn toppe

Een eerlijke Marktplaatsverkoper was dit niet. Jullie hebben mij netjes geïnformeerd over de werkwijze. Kreeg netjes bericht en het bedrag is keurig teruggestort. Een aanrader! Top!

Date of experience: June 12, 2025

LK
2 out of 5 stars

Leider muss man die Rücksendekosten…

Leider muss man die Rücksendekosten (versichert) bei mangelhafter Ware selbst tragen und bekommt sie nicht zurück erstattet.

Date of experience: June 12, 2025

S
1 out of 5 stars

Wenn der Käufer den Verkauf abbricht

Wenn der Käufer den Verkauf abbricht, bekommt der Käufer weder die Versandkosten für nicht gesendete Artikel noch die Versicherungskosten zurück. Dass ist nicht in Ordnung.

Date of experience: June 12, 2025

MK
5 out of 5 stars

Digitale Geschäfte brauchen digitale…

Digitale Geschäfte brauchen digitale Treuhändler aber auch digitale Moderatoren. Der eine gibt etwas und der will etwas !! Keiner sieht den Anderen. Diese Plattform und das Modell Treuhändler + Moderator in einer digitalen Payment -Funktion überzeugt mich u ist im Interesse beider Seiten. gleichzeitig !!!

Date of experience: June 12, 2025

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