Review summary

Superdrug Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Great service

Great service, quick responses and also received letter for my GP. Would highly recommend this service 👌

Curtis S was polite

Curtis S was polite, showed patience and managed my query effectively while keeping me calm. Excellent and efficient customer service. Clare Fullarton.

L
Great !!!

Very efficient and feel looked after very well

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

1,000 total • Write a review

Showing 951 - 960 of 996 reviews
MP
5 out of 5 stars

Prompt and easy service

Prompt and easy service. Delivered on time. Easy to use.

Date of experience: September 16, 2024

NA
5 out of 5 stars

Easy and quick

Easy and quick

Date of experience: September 16, 2024

RH
5 out of 5 stars

Good that parcels can be delivered…

Good that parcels can be delivered without signature

Date of experience: September 15, 2024

CV
5 out of 5 stars

great and safe service

great and safe service

Date of experience: September 15, 2024

j
5 out of 5 stars

Easy to order,and questions were…

Easy to order,and questions were answered clearly and polite

Date of experience: September 15, 2024

MF
5 out of 5 stars

Very easy to order and delivery very…

Very easy to order and delivery very good

Date of experience: September 15, 2024

NS
5 out of 5 stars

Easy to use

Easy to use, goods delivered on time, great service

Date of experience: September 15, 2024

Sw
1 out of 5 stars

WORST COMPANY!!!! AVOID AT ALL COSTS FOR MEDICATION NEEDS!!!!!!

By far the WORST company I have ever used. Service is actually insanely bad. Ordered contraceptive pill for Sunday as had two of them left Friday day time. Said guaranteed Sunday delivery as ordered early on Friday. Up till Sunday morning no acceptance email no dispatch email. Got an email late Sunday to say Tuesday so now a pill I have taken like clockwork for 2 years without any breaks, I’ll have to miss two. So well done. Absolutely useless company. Putting women in such bad situations where anything could go wrong for me now because this company is too lazy to actually authorise the prescriptions. But still charge me for a Sunday delivery! Fu*king disgusting. If anything happens to me pregnancy wise I will be suing this company and thats a 100% fact. You’ve left me in a terrible situation. Had I know this company would do this to me I would’ve taken precautions on previous days. If I knew I wouldn’t have my pill for today and tomorrow. So happy to leave women vunrable without there contraceptive. Lie on the order forms saying guaranteed Sunday. Disgrace. Anything goes wrong for me and I promise a massive lawsuit will go ahead. I promise that. THE WORST COMPANY I HAVE EVER COME ACROSS.

Date of experience: September 15, 2024

D
4 out of 5 stars

Simple and straightforward

The whole process of re ordering was simple and straightforward and the product approved and delivered within four working days. Will be using again.

Date of experience: September 15, 2024

AS
5 out of 5 stars

Easy ordering prompt delivery

Easy ordering prompt delivery

Date of experience: September 15, 2024

Previous1•••959697•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.