Great service
Great service, quick responses and also received letter for my GP. Would highly recommend this service 👌
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4.0
Great
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Superdrug Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Convenient
Convenient, prompt
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Curtis S was polite
Curtis S was polite, showed patience and managed my query effectively while keeping me calm. Excellent and efficient customer service. Clare Fullarton.
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Great !!!
Very efficient and feel looked after very well
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Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
onlinedoctor.superdrug.com
All reviews
1,000 total • Write a review
Showing 621 - 630 of 996 reviews
TA
I am very satisfied
I am very satisfied. I share my health problems and get an answer about what I can buy from the pharmacy and the next day I start the treatment. This saves me a lot of headaches. An hour for a GP appointment, or a lot of money in private
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SS
Reliable online service
Quick, reliable and honest service. Easy to navigate the online services and to register with them.
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K
Poor communication, ignored messages and now I am without the medication ordered
Poor communication. Prescription was cancelled once, reordered, and cancelled again, but I was not told it was being cancelled. Essentially I waited two weeks before being informed my medicine was not available. I have had email messages via the online contact form completely ignored, yet the website says messaged should be picked up by a doctor within three days. completely ignored. This service is appalling and the ethics of the system are highly questionable.
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B
Order approved online but not ready in the pharmacy
I ordered a prescription online. It was approved straight away and I was informed that it would be ready to collect at the Wrexham store pharmacy within 2 hours. But when I went to collect that same day, the pharmacist informed me that it was not in fact ready, and that they'd had to order it in for pickup later in the week. There is a major discrepancy between what the online status is and the actual status of the medication by the time you arrive at the pharmacy to collect it.
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SK
Quick and easy and ready straight away.
Quick and easy and ready straight away.
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A
Sent off a blood test over 2weeks ago
Sent off a blood test over 2weeks ago, still no results back, despite numerous phone calls and emails, no responce, absolutely a dire compsny.I am getting my solicitor involved to reclaim the money I spent with these Incompetents. I Would give ZERO stars if I could. Avoid.
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