Consultation ok but delivery is byβ¦
Consultation ok but delivery is by Royal Mail and next day delivery takes 2 days
LloydsPharmacy Online Doctor
Reviews 1,000β’
4.4
Health & Medical4.4
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
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4.4
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
π
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
LloydsPharmacy Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Used for the past 5 years
Used for the past 5 years. Perfect service, quick, informative, simple
Quick respond and good delivery timesβ¦
Quick respond and good delivery times thankfull
Delivery took 4 days, product probably enviable since the whole package had defrosted, obviously delivery mechanism has changed, but completely failed
Delivery took 4 days, completely defrosted when it arrived, probably jab not viable but had no choice but to use it today. Product is too expensive to be messed up by bad delivery mechanism. I feel very let down and then get no reply as to why the delivery failed so badly and given how hot the weather was the ice pack was too small and completely inefficient
Company details
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All reviews
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Showing 801 - 810 of 996 reviews
CR
They should give the dosage informationβ¦
They should give the dosage information before you order and pay for it . There was no way to find out how much I would be taking. Iβd read that you start of on a lower amount then gradually increase, so I ordered the small size and ended up with just enough for the week, whereas if Iβd of known I would of ordered more ! So more information before you order please
Date of experience: July 31, 2024
ΩΨ§
Cancelling orders without an email or a message
Why did you refunded/cancelled my order? Why you did not send me an email saying that? This is very bad experience I had already paid for this stuff and you have hold my money since last week and I could not buy it from elsewhere thinking my order is on this also still did not receive my refund you what an absolute devastating experience
Date of experience: July 31, 2024
MD
Great quick service
Great quick service, highly recommended.
Date of experience: July 31, 2024
C
Fast efficient service as always
Fast efficient service as always
Date of experience: July 30, 2024
S
SR
US
Good start but soon changed
I received a prompt online consultation and messages were sent and received in a timely manner. However after the initial period I found any contact with the doctors left me doubting their knowledge and confidence in what they were prescribing. I had two specific queries to which I received generic 'read from a script' replies, even when pressed for more detail the ensuing response was again generic and not relating to my personal experience. Eventually I was told I could not continue with Lloyds Online after they had read my GP notes (almost three months after I signed up and began the medication!) Whilst it was good they took my health seriously in that instance, why did it take so long to check my notes? Also when I queried what the exact reason was stopping my medication, they couldn't satisfactorily answer - just the standard, bland response.
Date of experience: July 29, 2024
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