Review summary

LloydsPharmacy Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

See what reviewers are saying

J
Consultation ok but delivery is by…

Consultation ok but delivery is by Royal Mail and next day delivery takes 2 days

Used for the past 5 years

Used for the past 5 years. Perfect service, quick, informative, simple

Quick respond and good delivery times…

Quick respond and good delivery times thankfull

D
Delivery took 4 days, product probably enviable since the whole package had defrosted, obviously delivery mechanism has changed, but completely failed

Delivery took 4 days, completely defrosted when it arrived, probably jab not viable but had no choice but to use it today. Product is too expensive to be messed up by bad delivery mechanism. I feel very let down and then get no reply as to why the delivery failed so badly and given how hot the weather was the ice pack was too small and completely inefficient

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Showing 791 - 800 of 996 reviews
sa
5 out of 5 stars

Fast

Fast, efficient, no issues at all

Date of experience: August 3, 2024

GC
5 out of 5 stars

You're in safe hands

Been using Lloyds Pharmacy for a few years now as I know their products will be top grade and safe to use. With that and their consultations I'm always confident in using their products.

Date of experience: August 3, 2024

c
5 out of 5 stars

Excellent service

Friendly, quick and efficient.

Date of experience: August 2, 2024

MD
5 out of 5 stars

Professional

Professional

Date of experience: August 2, 2024

AH
5 out of 5 stars

Excellent service

Excellent service. Have used this service before for different reason. Both times quick efficient response.

Date of experience: August 1, 2024

T
5 out of 5 stars

Great service

Very thorough

Date of experience: August 1, 2024

SP
3 out of 5 stars

An expensive option for delivery the next day!

The first part of the experience was very professional and efficient! The consultation and the purchase of medicines was complete within 15 minutes but I wish I could say the same about the actual delivery of medicine! I completed the purchase on Monday morning, it is now Thursday afternoon and I’m still waiting for the delivery! It’s just as well that I’m not in any pain or discomfort because this is just not acceptable! There is an option to pay Β£5 extra for delivery the next day, but I refuse to pay such an high postage fee for something as small as only 4 pills that cost Β£25! Example: I paid Β£5 to post some scrap gold with Royal Mail and the contents of the package was worth Β£800 and it was insured by Royal Mail for Β£2000 included in the Β£5 postage fee!

Date of experience: August 1, 2024

J
1 out of 5 stars

Next day delivery was paid for

Next day delivery was paid for, the order was placed late on Monday. Not for the first time the delivery by Evri scheduled for Wednesday did not happen with no explanation as to why. We currently have no further information from Evri as to when they will deliver. The Β£4.95 charged for expedited delivery was a waste of money

Date of experience: August 1, 2024

P
5 out of 5 stars

Quick,easy with a very quick response.

Quick,easy with a very quick response.

Date of experience: August 1, 2024

A

AL

US

5 out of 5 stars

Great service

Great service, quick & easy process. Quick delivery.

Date of experience: August 1, 2024

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