Consultation ok but delivery is byβ¦
Consultation ok but delivery is by Royal Mail and next day delivery takes 2 days
LloydsPharmacy Online Doctor
Reviews 1,000β’
4.4
Health & Medical4.4
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
π
β
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.4
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
π
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
LloydsPharmacy Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
β¨
Based on reviews, created with AISee what reviewers are saying
Used for the past 5 years
Used for the past 5 years. Perfect service, quick, informative, simple
Quick respond and good delivery timesβ¦
Quick respond and good delivery times thankfull
Delivery took 4 days, product probably enviable since the whole package had defrosted, obviously delivery mechanism has changed, but completely failed
Delivery took 4 days, completely defrosted when it arrived, probably jab not viable but had no choice but to use it today. Product is too expensive to be messed up by bad delivery mechanism. I feel very let down and then get no reply as to why the delivery failed so badly and given how hot the weather was the ice pack was too small and completely inefficient
Company details
Information provided by various external sources
No description available yet.
Contact info
π
All reviews
1,000 total β’ Write a review
Showing 71 - 80 of 996 reviews
SB
I ferl that I have come to the end ofβ¦
I ferl that I have come to the end of my tether, regarding loosing weight. I am a 62 year old lady who has joint pain, back pain, low self confidence. A friend of mine recently commenced on this treatment.
Date of experience: June 7, 2025
MK
Excellent service always
Efficient, fast and highly professional
Date of experience: June 6, 2025
DM
Dear me, no.
Went through the looong "consultation", paid then Β£24.95, went through the tricky ID process which involved sending them a copy of my passport. Then they declined to send the asthma relief meds because "my asthma is poorly controlled". Yes. That's why I need asthma relief meds. See my GP they said. Great idea but not possible these days. They are apparently refunding my money but are of course in possession of my passport details, which I am discussing with the passport office. A pointless, stressful waste of time and possibly money. Avoid. UPDATE ... Today they have requested more information, I sent them my full name, account number and registered phone number. Let's see if anything comes of that.
Date of experience: June 5, 2025
TL
Tom Lack
US
Terrible customer service
Terrible customer service. I had an issue I wanted rectifying and the blatant disregard I was unpaid is unreal. As of now - and I have asked twice - I have yet to receive a copy of their complaints procedure. They are fine when everything is going well, an utter nightmare if you have a problem they need to sort. They ignore your complaints and will do everything in their power to avoid giving you a copy of their complaints procedure. I will be escalating the issue - though I shouldnβt have to - and voting with my feet taking my business (and all future business) to a competitor on sheer principal. Abysmal, avoid at all costs.
Date of experience: June 4, 2025
RP
Great pharmacy quick delivery.
Great pharmacy quick delivery.
Date of experience: June 2, 2025
SR
The video was tricky for me.
I found the video part of the assessment difficult as I do not have a full length mirror. I had to get my daughter to help me. I think many people who are obese will not have a full length mirror. The rest of the process was quite simple and quick.
Date of experience: May 30, 2025
The CrowdTrust Experienceβ
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.