LL
LloydsPharmacy Online Doctor
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Terrible customer service
Terrible customer service. I had an issue I wanted rectifying and the blatant disregard I was unpaid is unreal. As of now - and I have asked twice - I have yet to receive a copy of their complaints procedure. They are fine when everything is going well, an utter nightmare if you have a problem they need to sort. They ignore your complaints and will do everything in their power to avoid giving you a copy of their complaints procedure. I will be escalating the issue - though I shouldn’t have to - and voting with my feet taking my business (and all future business) to a competitor on sheer principal. Abysmal, avoid at all costs.