Review summary

LloydsPharmacy Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

See what reviewers are saying

J
Consultation ok but delivery is by…

Consultation ok but delivery is by Royal Mail and next day delivery takes 2 days

Used for the past 5 years

Used for the past 5 years. Perfect service, quick, informative, simple

Quick respond and good delivery times…

Quick respond and good delivery times thankfull

D
Delivery took 4 days, product probably enviable since the whole package had defrosted, obviously delivery mechanism has changed, but completely failed

Delivery took 4 days, completely defrosted when it arrived, probably jab not viable but had no choice but to use it today. Product is too expensive to be messed up by bad delivery mechanism. I feel very let down and then get no reply as to why the delivery failed so badly and given how hot the weather was the ice pack was too small and completely inefficient

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All reviews

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Showing 21 - 30 of 996 reviews
CD
5 out of 5 stars

Excellent service

Questions were comprehensive and reply quick

Date of experience: June 27, 2025

NW
1 out of 5 stars

Prescription not available for…

Prescription not available for collection

Date of experience: June 26, 2025

mC
5 out of 5 stars

Easy to use

Easy to use , pertinent questions which made you feel secure

Date of experience: June 26, 2025

AH
2 out of 5 stars

Great service till something goes wrong

Have been using Lloyds online doctor since March for Mounjaro with no problems at all that is until this time, Ordered my next pen of 10mg on Tuesday 24th was despatched Tuesday via Evri, received a message from Evri yesterday saying that my parcel was delayed and will not be delivered that day, messaged Online Doctor though my patient record, as it states if you have a delay with delivery and it goes over the 36 hour deliver and am not going to be using the pen with in 7 days, as I still have 1 dose left in my last pen, and that due to it not being refrigerated within the 36 hours it is only going to have a 30 day shelf life so going to miss out on doses and at Β£200 a shot that is a lot of Money, it has been over 24hours that I messaged them and have heard nothing from them at all, currently my pen is sat in Evri warehouse somewhere.

Date of experience: June 26, 2025

M
5 out of 5 stars

The experience was incredible

The experience was incredible, very fast all the processes

Date of experience: June 26, 2025

AS
5 out of 5 stars

Easy

Easy, discreet, fast and efficient

Date of experience: June 25, 2025

Rm
5 out of 5 stars

Online consultation was excellent

Online consultation was excellent. Previous answers were provided, I had no changes, so the consultation was efficient and my prescription provided quickly.

Date of experience: June 25, 2025

A
5 out of 5 stars

Ordered ed medication online through

Ordered ed medication online through LloydsPharmacy Online Doctor onlinedoctor.lloydspharmacy.com The whole process was very easy and after my order request was received a doctor looked at my form and signed it as satisfactory then my ED medication was sent and received them quickly and like a normal parcel. The medication I take a cpl of hours before is very effective and works a treat very happy will definitely buy from LloydsPharmacy Online Doctor onlinedoctor.lloydspharmacy.com again.

Date of experience: June 24, 2025

CH
3 out of 5 stars

You need to be good with your mobile phone.eow clear is the application process,?

Dreadful. Password failed so many times unbelievable. Then they ask you to do a video. Which to anyone with not a lot phone skills is very difficult. Instructions are not very clear to a novice. Yes they need to protect themselves but get a signed declaration that the ID is current and the photos are up to date. A good idea would be gor the patient to go to a local Lloyds Pharmacy and get the ID checked out.

Date of experience: June 24, 2025

MR
5 out of 5 stars

Highly Recommended.

Always helpful and answer questions promptly. Orders are dispatched quickly in secure packaging.

Date of experience: June 24, 2025

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