Consultation ok but delivery is byβ¦
Consultation ok but delivery is by Royal Mail and next day delivery takes 2 days
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LloydsPharmacy Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
Consultation ok but delivery is by Royal Mail and next day delivery takes 2 days
Used for the past 5 years. Perfect service, quick, informative, simple
Quick respond and good delivery times thankfull
Delivery took 4 days, completely defrosted when it arrived, probably jab not viable but had no choice but to use it today. Product is too expensive to be messed up by bad delivery mechanism. I feel very let down and then get no reply as to why the delivery failed so badly and given how hot the weather was the ice pack was too small and completely inefficient
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Questions were comprehensive and reply quick
Date of experience: June 27, 2025
Prescription not available for collection
Date of experience: June 26, 2025
Easy to use , pertinent questions which made you feel secure
Date of experience: June 26, 2025
Have been using Lloyds online doctor since March for Mounjaro with no problems at all that is until this time, Ordered my next pen of 10mg on Tuesday 24th was despatched Tuesday via Evri, received a message from Evri yesterday saying that my parcel was delayed and will not be delivered that day, messaged Online Doctor though my patient record, as it states if you have a delay with delivery and it goes over the 36 hour deliver and am not going to be using the pen with in 7 days, as I still have 1 dose left in my last pen, and that due to it not being refrigerated within the 36 hours it is only going to have a 30 day shelf life so going to miss out on doses and at Β£200 a shot that is a lot of Money, it has been over 24hours that I messaged them and have heard nothing from them at all, currently my pen is sat in Evri warehouse somewhere.
Date of experience: June 26, 2025
Online consultation was excellent. Previous answers were provided, I had no changes, so the consultation was efficient and my prescription provided quickly.
Date of experience: June 25, 2025
US
Ordered ed medication online through LloydsPharmacy Online Doctor onlinedoctor.lloydspharmacy.com The whole process was very easy and after my order request was received a doctor looked at my form and signed it as satisfactory then my ED medication was sent and received them quickly and like a normal parcel. The medication I take a cpl of hours before is very effective and works a treat very happy will definitely buy from LloydsPharmacy Online Doctor onlinedoctor.lloydspharmacy.com again.
Date of experience: June 24, 2025
Dreadful. Password failed so many times unbelievable. Then they ask you to do a video. Which to anyone with not a lot phone skills is very difficult. Instructions are not very clear to a novice. Yes they need to protect themselves but get a signed declaration that the ID is current and the photos are up to date. A good idea would be gor the patient to go to a local Lloyds Pharmacy and get the ID checked out.
Date of experience: June 24, 2025
Always helpful and answer questions promptly. Orders are dispatched quickly in secure packaging.
Date of experience: June 24, 2025